terrible manager service

Serenade of the Seas Cruise Review to Caribbean - Southern

Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 2

Overall Rating:

1 out of 5
Verified Review
7 Night Southern Caribbean (San Juan Roundtrip)
Sail Date: October 23, 2011
Ship: Serenade of the Seas
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 6 years ago

i booked 3 excusions and all 3 were canceled. 2 of them they didnt even give us notice ahead of time so we waited for nobody outside and the manager would not call me back kept saying he was in meetings. never will cruise with Royal Carribean again.

Food and Dining

5 out of 5


1 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
3 out of 5
good place
5 out of 5
sandals grande resport does a day pass. def worth it!!!
1 out of 5
didnt see much but people are very pushy and rude
5 out of 5
5 out of 5
the dockyard beach was amazing

Pros: the ports and the food

Cons: excursion manager

Recommends Serenade of the Seas? No.

Was this review helpful? 4

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