terrible manager service
Serenade of the Seas Cruise Review to Caribbean - Southern
7 Night Southern Caribbean (San Juan Roundtrip)
Sail date: October 23, 2011
Ship: Serenade of the Seas
Cabin type: Balcony
Traveled as: Couple
Reviewed: 12 years ago
Review summary
i booked 3 excusions and all 3 were canceled. 2 of them they didnt even give us notice ahead of time so we waited for nobody outside and the manager would not call me back kept saying he was in meetings. never will cruise with Royal Carribean again.Ship experiences
Food and Dining
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Frederiksted, St. Croix, U.S.V.I.
Pros: the ports and the food
Cons: excursion manager