Serenade of the Seas Cruise Review to Caribbean - Southern

Contributor Level: Third Mate

2-3 cruises


Helpful Votes

3 out of 5

A Great Cruise

Sail Date: September 04, 2011

Reviewed: 5 years ago

Traveled As: Couple

Room Type: Oceanview

You should not announce that you are arriving at the dock at 6AM . Customers assume that at the most they will be off the ship in 1-2 hours which is false .They should be informed that it matters not when the ship arrives . It matters when customs is assembled to handle the passengers which was not until 7:45 . You should announce that you are arriving at least an hour later to prevent bad relations when you hold passengers until 7:45 to offload .

Pros: Multiple stops

Cons: late offloading

Recommends Serenade of the Seas? Yes!

Cabin / Stateroom
Service and Staff
Ship Quality
Food and Dining

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