A different experience

Serenade of the Seas Cruise Review to Caribbean - Southern

Experience: 4-6 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3 out of 5
Verified Review
7 Night Southern Caribbean (San Juan Roundtrip)
Sail Date: October 03, 2010
Ship: Serenade of the Seas
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 7 years ago

Ship had most friendly and help people in resturant areas.
Room service was prompt and custodial care was great.

Customer service was not the best.

Would have been good to get a weather update each day. You could not hear (in you oom) announcements being made to entire ship.

Food and Dining

3 out of 5
Night dining could have had better menus


3 out of 5

Service and Staff

3 out of 5
Friendliness was great - aweful lounge and pool waiters

Ship Quality

3 out of 5
Small ship was not the best - had a lot of sea motion almost all the time.

Cabin / Stateroom

3 out of 5
Location of assigned room was not acceptable. Asked to be moved and never got a call back from C/S desk
3 out of 5
Good shopping
3 out of 5
Nothing exceptional to do there - but tour was good
3 out of 5
Like shopping in Aruba

Pros: Ports visited

Cons: size of ship - had a lot of sea motion

Recommends Serenade of the Seas? Yes!

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