Serenade of the Seas more-ship-features

4 Venues

Conference Center

Our comfortable conference center features state-of-the-art presentation equipment and a variety of meeting rooms.

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Guest Services and Explorations!

2.5 out of 5 (2 Reviews)

The place to go for general ship information, to report lost or damaged goods, and to exchange money or traveler''s checks. Shore excursions can also be booked at the Explorations! Desk.

2 Reviews

4 out of 5

by cathygrant60 on September 18, 2018

We had two occasions with guest services. Day 2 we had one complaint. The sofa bed did not have a mattress and was rock hard! (who forgets sheets & mattress). We also asked for ice every night for... our mom's foot. It was there every night. They sent us a bottle of wine to apologize for the sofa bed error. They met our every need. Read More
1 out of 5

by luxgirl on December 06, 2017

We were told that we had a $100 us on board credit by our travel agent. When we received our bill there was no credit. When we talked to guest services they told us that we did not have a credit and w... e would have to talk to our travel agent about it. We are still working on getting our $100 us credit now that we are home. Read More

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RC Online

1 out of 5 (1 Review)

It''s high tech on the high seas! With royalcaribbean online, for a small fee you can access the Internet, send e-mails or send your family an e-postcard with your picture in it.

1 Review

1 out of 5

by ZoeysGrandma on January 29, 2018

Paid for the surf and streaming service half way thru cruise. Husband was unable to email out messages, they kept getting dropped. For the price, not good.

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Yacht Club

Set in an alcove, the Yacht Club is an intimate hideaway for 10 guests or fewer.

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