Second Seabourn Cruise

Item: Seabourn Quest
Rating: 3.9
Author: happybobm

Seabourn Quest Cruise Review to Europe - Mediterranean

happybobm

Contributor Level: Purser

61 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 3

Helpful Votes: 65

Overall rating:

3.9 out of 5

Verified Review

24 Night Adriatic & Iberian Tapestry (Venice To Dover)

Sail date: July 08, 2023

Ship: Seabourn Quest

Cabin type: Suite

Cabin number: 534

Traveled as: Couple

Reviewed: 11 months ago

Review summary

Nothing horribly wrong but not the attention to detail that we last experienced. One issue that was reported at the end of a tour in Valletta where everyone one on the small group tour went to guest services to complain. The feedback was 4 candies being delivered to our room with a note saying “I hope this experience does not interfere with the otherwise favorable impression of your cruise”. That comment struck me as quite assuming, because you have no clue whether I was having a favorable impression. It also did nothing to rectify or address the issue we communicated. Also the information that Seabourn provides on items like transportation options at disembarkation is dated. They appear to have used the same standard text for years without realizing that things have changed.

Embarkation

4 out of 5

Good but complicated because of having to check in at one area and then bused to where the ship was.

Ship experiences

Food and Dining

3 out of 5

Good but the service was not what we experienced on our previous Seabourn cruise.

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Service and Staff

3 out of 5

Excellent service from our room stewards. Spotty service in the restaurants with the exception of the Thomas Keller restaurant. Numerous times we had to flag someone down to refill our water and / or take our plates away.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5