Great cruise, Worst first day ever on boat!

Item: Sapphire Princess
Rating: 4.9
Author: mustangrj

Sapphire Princess Cruise Review to South America

mustangrj

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 100

Overall rating:

4.9 out of 5

Verified Review

14 Night Cape Horn & Strait Of Magellan (Santiago To Buenos Aires)

Sail date: February 19, 2024

Ship: Sapphire Princess

Cabin type: Suite

Cabin number: D712

Traveled as: Singles/Friends

Reviewed: 9 months ago

Review summary

We had great weather and saw lots of penguins! Too bad that Princess headquarters did such a terrible job on our embarkation. The top officers on the ship had to bear the brunt of our frustration but they solved everything and proceeded to check on us throughout the cruise. Kudos to them!

Embarkation

1 out of 5

Princess changed Plus packages, dining reservations, and room assignments with no prior warning for us until we boarded the ship! Spent entire first two day trying to straighten out everything!

Ship experiences

Food and Dining

5 out of 5

Princess's dining room menu choices seemed to me a bit smaller, but the food remained fine. The pizza by the pool remains top notch!

Onboard Activities

5 out of 5

Too cool forth pool, but plenty of on board activities, The guest lecturers were also good.

Entertainment

5 out of 5

As usual, very good! Even the one night entertainers were better than expected!

Service and Staff

5 out of 5

Dining room (Pacific and Savoy) were great. Skywalker's lounge was always a favorite!

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

A little bit outdated, but everything worked well and was clean.

Ship tip

Our captain was the best we've ever had. He talked every day, thanked the staff for every excursion, especially when there were problems not Princess's fault. He even toured the buffet areas and poised for pictures with the passengers!

Thumbs up

Ports of call

Puerto Montt, Chile

5 out of 5

Cruise Amalia Glacier

5 out of 5

Punta Arenas, Chile

5 out of 5

Ushuaia, Tierra Del Fuego, Argentina

5 out of 5

Cruise Cape Horn

5 out of 5

Port Stanley, Falkland Islands

5 out of 5

Puerto Madryn, Argentina

5 out of 5

Montevideo, Uruguay

5 out of 5

Buenos Aires, Argentina

5 out of 5

Disembarkation

5 out of 5

6 Comments

willwork4cruz 9 months ago

Glad you had a good time overall. Were you checking the app and online documents prior to boarding to see if there were any changes in room, reservations, etc?

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booger1xx 9 months ago

Not enough information given. They changed the Plus package? To what?

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Gwbigdog 9 months ago

Thanks for sharing

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cruising2004 9 months ago

Glad you enjoyed your cruise! Thank you for your review.

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javawoody 9 months ago

It is frustrating when changes are made without your consent. Glad you enjoyed your cruise otherwise

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HeavySeas 9 months ago

Thanks for sharing and glad you enjoyed your cruise

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