The cruise was better than the ports of call.

Item: Sapphire Princess
Rating: 3.8
Author: JohnCoyle

Sapphire Princess Cruise Review to South America

JohnCoyle

Contributor Level: Second Mate

Cruises: 7+ cruises

Reviews: 8

Helpful Votes: 160

Overall rating:

3.8 out of 5

Verified Review

18 Night Andes & South America (Los Angeles To San Antonio)

Sail date: December 01, 2023

Ship: Sapphire Princess

Cabin type: Inside

Cabin number: E707

Traveled as: Couple

Reviewed: 10 months ago

Review summary

Enjoyed the cruise ship and its activities more than I enjoyed the ports of call.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Unfortunately, I was not able to enjoy many of the activities on the Sapphire Princess due to my multiple handicaps.

Entertainment

4 out of 5

I was not able to enjoy many of the performances in the theatre due to the fact that I am mobility handicapped. The theatre the way it was designed prevented me from getting closer to the stage to watch and hear the performances. The hearing devices I was given through Guest Services were grossly inadequate. These devices were designed for those who had slight hearing losses whereas my hearing loss is much greater.

Children's Programs

I am an 85 year old man.

Service and Staff

4 out of 5

Ship Quality

3 out of 5

Cruise ship's theatre should have been better designed for those who needed to be closer to the stage.

Cabin / Stateroom

4 out of 5

We complained about the flooding in the walk-in shower explaining the water was not draining. And that the slippery floor is dangerous for those who are mobility handicapped in that they could slip and fall if the floors are wet.