OKish, just not quite right.

Sapphire Princess Cruise Review to Europe - Western Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 0

Overall rating:

3.7 out of 5
Sapphire Princess

14 Night Mediterranean Adventurer (London Roundtrip)

Sail date: August 17, 2019

Ship: Sapphire Princess

Cabin type: Balcony

Traveled as: Couple

Reviewed: 9 months ago

Review summary

As an Elite passenger I was disappointed with this cruise, we sailed on Sapphire last year and noticed a real change. Staff seemed sad and disenfranchised and rushed off their feet. The boat seemed tired and worn and instead of feeling a valued customer I felt like a money pot to be plundered. Sadly I feel this is my last Princess cruise.

Embarkation

5 out of 5
As always embarkation was slick and problem free, within 30 minutes of arriving at the port we were onboard.

Ship experiences

Food and Dining

4 out of 5
The food was good, we had a disappointing evening in Sabatini's where my plate resembled a WW1 battlefield reconstruction after it was taken away to remove the lobster from it's shell. One evening in the main dining room (anytime dining) I had to call our waitress over so we could place our order for both wine and our food, after waiting almost 20 minutes, dreadful service but more about lack of staff than staff attitude.

Onboard Activities

4 out of 5
Lots on offer and many activities really made people mix and join in.

Entertainment

3 out of 5
The group Atomic were OKish, but had obviously been put together for the cruise because thier voices did not harmonise very well. We had two comedians on and both used many of the same jokes, put me in mind of Phoenix Nights.

Service and Staff

4 out of 5
Our cabin steward was faultless, we called him the cabin ninja he was so good, which is why my score is as high as it is. Some of the other staff, while not bad just didn't seem very happy, again i think it was because there were so few of them.

Ship Quality

3 out of 5
Despite a refit on the last couple of years it was looking tired. We had a stain on our cabin carpet that should have been replaced as it was impossible to clean.

Cabin / Stateroom

4 out of 5
Always clean but looked tired

Ship tip

Don't bother paying extra for Sabatinis the food, service and ambiance are no different from the main dining room.

Ports of call

Cadiz (Seville), Spain

4 out of 5
A nice port

Barcelona, Spain Did not visit port

Sadly i was poorly so missed going ashore

Marseille (Provence), France Did not visit port

Still unable to go ashore

Livorno (Florence & Pisa), Italy

5 out of 5
Went on the Florence by yourself trip. Amazing place and a must return destination.

Alghero, Sardinia

4 out of 5
I did not expect much but was blown away by thus this lovely port. It felt a relaxed, safe place to spend a day.

Ceuta, Spanish Morocco, North Africa

1 out of 5
Not my type of place.

Disembarkation

5 out of 5
As always slick and efficient.
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