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Big Disappointment

Ruby Princess Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 10

Overall rating:

3.1 out of 5
Ruby Princess

7 Night Western Caribbean With Mexico (Galveston Roundtrip)

Sail date: February 19, 2023

Ship: Ruby Princess

Cabin type: Balcony

Cabin number: R303

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

Very disappointing in every way. Internet with package was awful. Medallion did not work as marketed. Poor morale, food and drinks never arrived. Food quality isn't what it used to be. Princess need to do better.

Embarkation

3 out of 5
Easy and Fast

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

3 out of 5

Entertainment

Did not go.

Children's Programs

No children

Service and Staff

3 out of 5
Good room steward.

Ship Quality

2 out of 5
It was clean and well maintained but aging. Hated the layout and navigating with a scooter.

Cabin / Stateroom

3 out of 5
Wheelchair accessible. Beds and linens were so comfortable. Perfect amount of care from attendant. Bathroom showing its age. Close to elevator, super noisy and woken up at 3:47 a.m. by a group at my door.

Ship tip

Medallion Class is pathetic

Thumbs up

Ports of call

Galveston, Texas

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

4 out of 5

Belize City, Belize

3 out of 5

Cozumel, Mexico

3 out of 5

Disembarkation

5 out of 5
Wow! Easiest Ever.
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8 Comments

Bonny99    1 year ago

Thank you for taking the time to write a review. Sorry you had a bad cruise.
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Dennis54    1 year ago

I’m on the ship right now. None of the problems you described. I’m using the internet right now. Just used the Medallion to order breakfast and it arrived directly to the Piazza where we are sitting. Crew have been fabulous. Sure you didn’t stumble onto the wrong ship?
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Gwbigdog    1 year ago

Thanks for sharing
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golfermike    1 year ago

Thank you for your review.
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AuntPinkie    1 year ago

Appreciate your details. Sorry you were disappointed.
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javawoody    1 year ago

Appreciate the review
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Ship2Shora    1 year ago

Not sure about the age differential but we cruised on her sister ship, Emerald Princess 5 yrs ago & she looked dated- in need of upgrades then too.
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CruzeFan    1 year ago

Cruising is not what it was previously, and probably never will be again.
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