While it was relaxing it was disappointing the service in dining room was beneath a 3 star experience.

Item: Royal Princess
Rating: 3.3
Author: cogercam

Royal Princess Cruise Review to Mexico

cogercam

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 61

Overall rating:

3.3 out of 5

Verified Review

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: November 16, 2019

Ship: Royal Princess

Cabin type: Balcony

Cabin number: E412

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Other then what has been stated above it was pleasurable.

Embarkation

5 out of 5

Awesome. quick & proffessional

Ship experiences

Food and Dining

1 out of 5

Selection was scaled back & staff poorly trained when question the remark were all table are full .

Onboard Activities

1 out of 5

Did not participate

Entertainment

3 out of 5

AJ Jermal was exceptionable others were not.

Service and Staff

1 out of 5

Waited 20 min. to have dinner order taken & 35 min to clear table

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Cabin was kept clean and the comfort level was good

Ship tip

Take the time to walk the ship to know what would be interest to you.

Thumbs up

Ports of call

Cabo San Lucas, Mexico Did not visit port

Unable to tender to port, port charge should be refunded

Thumbs Up 0

Mazatlan, Mexico

5 out of 5

Was a fun day did not use Princess excursion , used port sales excursion at half the price same points of interest.

Thumbs Up 0

Puerto Vallarta, Mexico

5 out of 5

The port was great and enjoyable but the information printer by Princess was incorrect the charges for transportation were 2 dollars more than stated this should be corrected.

Thumbs Up 0

Disembarkation

5 out of 5

Orderly & quick

2 Comments

Justlovecruisin 5 years ago

I also wondered about the low rating on something you didn't do? Also, was ALL service and food not up to your expectations? Or just in the dining room? I agree with port fees. I've heard that when unable to tender in, the fees are refunded...a missed port is a missed port. I'd check with them.

Thumbs Up 0

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littlebeh21 5 years ago

Yes the dining room service is an “event” in my opinion. We usually don’t eat there. Some enjoy the long, slow service but we do not. If you didn’t participate in Onboard Activity’s then how can you rate them? Love all the activities that are offered. Glad you were able to relax and enjoy the ports.

Thumbs Up 1

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Other reviews of this sailing

Fantastic

Good Mexican Cruise.

Great time aboard the Royal Princess