Highs and lows

Item: Royal Princess
Rating: 3.6
Author: JC62

Royal Princess Cruise Review to Caribbean - Eastern

JC62

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 3

Overall rating:

3.6 out of 5

7 Night Eastern Caribbean Treasures (Ft. Lauderdale Roundtrip)

Sail date: January 26, 2019

Ship: Royal Princess

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Excellent ship with superb layout and lovely staterooms and great well maintained decor with an amazing captain Nash however reception staff met them down badly which needs attention

Embarkation

2 out of 5

Very efficient process

Ship experiences

Food and Dining

4 out of 5

Good choices in Horizon court but food temperature could be better Sabatini’s food not as good as on Caribbean princess last year

Alfredo's Pizzeria

5 out of 5

Excellent service and food a lovely break from the main dining room

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Very internally focused by cruise ship staff so need more external performers as felt a bit low budget

Children's Programs

No children

Service and Staff

1 out of 5

This was the most disappointing aspect as morale felt quite low and worse was seen in reception team area with very poor customer service seen as reported and experienced by me and other cruise goers

Ship Quality

4 out of 5

Great design and layout very clean and well maintained

Cabin / Stateroom

4 out of 5

Excellent in all aspects