cruise left a lot to be desired

Rotterdam Retired Cruise Review to Transatlantic

Cruises: 7+ cruises
Review: 1
Helpful Votes: 35

Overall rating:

2 out of 5
Verified Review
Rotterdam Retired

17 Night Atlantic Adventurer (Ft. Lauderdale To Rome)

Sail date: October 28, 2016

Ship: Rotterdam Retired

Cabin type: Oceanview

Cabin number: 3398

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Met some great people but there were real problems with this ship - it ought to be mothballed!  They couldn't get the AC working - never had that problem on eight other cruise lines.  Was told by fellow passenger at the end that it was the thermostat but they kept working on the unit in the ceiling.  Many times we had no cold water.  Turn on the sink faucet to cold and hot water came out; turn to  hot and scalding water came out.  I could change fiver times a day.  wait an hour, cold water again; another hour no cold.  Impossible to take a shower some mornings because of scalding water; three days before the end I demanded a place to shower; they provided a key to another room to use for showers only.  Many water leaks on the ships and blowers in every  hallway to blow the carpets dry.  My wife and many others developed bronchitis which she still has.  Got an expensive bill from their medical facility.  I hear Holland America ships are great but no this one.  Service was really good but the food was mediocre at best.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Cabin / Stateroom

They actually removed us from the cabin first assigned due to excessive noise. So the first cabin was OK but the second was very problematic

Ship tip

Don't go. Wait till it's refurbished or go on another ship

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Horta, Azores

5 out of 5

Horta, Azores

5 out of 5

Ponta Delgada, Azores

5 out of 5

Malaga, Spain

5 out of 5

Alicante, Spain

5 out of 5

Barcelona, Spain

5 out of 5

Livorno (Florence & Pisa), Italy

3 out of 5

TUSCANY REGION, ITALY

3 out of 5

Civitavecchia (Rome), Italy

3 out of 5
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