Good itinerary. Nice ship. Poor communications and information in arranging cruise and onboard.
Riviera Cruise Review to Europe - Western Mediterranean
7 Night Riviera Rhapsody (Monte Carlo To Rome)
Sail date: May 10, 2018
Cabin type: Balcony
Cabin number: 8089
Traveled as: Couple
Reviewed: 1 year ago
Review summaryItinerary was good. Food was fair. Communication was poor. Only found out after beginning the cruise that we could dine in specialty restrauants without up charge. By then all of the reasonable dining times were taken. Destinations staff does not have maps and information of the next port until after the ship docks there. It makes it virtually impossible, for example, to try to plan a short morning visit into the port and get back for your afternoon excursion. Typically, at 10:00 AM, there is a frenzied crowd surrounding the Concierge/Destinations desk seeing the hand out maps just brought on board, Dozens of clients all trying to ask the single concierge handing the maps out, “how do I get to....” It was incomprehensible that a “first class cruise line” would not have the next day’s city Information available at least the evening before. State room was nice. The ship seemed well maintained and one did not feel as though there were 1000-1200 passengers on board.
Food and Dining
Service and Staff
Cabin / Stateroom
Be ready for the roll of toilet paper to fall off of the horizontal post and roll around on the bathroom floor.
Ports of call
Porto Cervo (Olbia), Sardinia