Old ship, horrible mattress!

Rhapsody of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 95

Overall rating:

2 out of 5
Rhapsody of the Seas

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: March 18, 2017

Ship: Rhapsody of the Seas

Cabin type: Inside

Cabin number: 2063

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Favorite part was dining in the Chops's steakhouse and Giovanni s Italian, wonderful food and great friendly service. Our inside cabin was falling apart, absolutely horrible mattress and hallway to our room smelled like urine. Our sweet cabin steward did her best to lay foam on it but didn't help.  We went to the front desk to ask if we could possibly be moved to a different cabin we would have been willing to pay not the supper another night but they were very cold and unfriendly about dealing with the problem.   In many areas of the ship there was a distinctive sewer smell, like methane gas. Needless to say we will not be going on that shampoo ever again.

Ship experiences

Food and Dining

1 out of 5
Main dining room food was served cold, not at all like we've had itn the past. there was confusion with putting us at our assigned table and they ended up moving us to another location which was fine. we ate there one night and the other nights choose to pay for our dining.

Entertainment

5 out of 5
One of the best highlights was watching a band that was exactly like journey, kudos to them !

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Horrible, falling apart, terribly uncomfortable mattress

Ship tip

Don't book it

Ports of call

Tampa, Florida

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Belize City, Belize

3 out of 5

Cozumel, Mexico

5 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5
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7 Comments

mcvalle06    7 years ago

We stayed in deck 7 last week and agree...sewer smell was just awful at times !! I won't sail I'm that ship again.

mcvalle06    7 years ago

We stayed in deck 7 last week and agree...sewer smell was just awful at times !! I won't sail I'm that ship again.

kallay7    7 years ago

We were in 7513.

JohnKathy    7 years ago

What deck were you on. E sail in 11 days.

kallay7    7 years ago

We had the same issue with our mattress, it was a rock. Our cabin person put 2 toppers on it, but that didn't do much.

jdesorcy    7 years ago

Oops just saw what ship

jdesorcy    7 years ago

Was it the allure ? Hope not sailing tomorrow

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