Relaxing week but not the Royal Caribbean we've experienced before.

Rhapsody of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 53

Overall rating:

3 out of 5
Verified Review
Rhapsody of the Seas

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: February 18, 2017

Ship: Rhapsody of the Seas

Cabin type: Oceanview

Cabin number: 3046

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

We enjoyed our week on this cruise but won't book this ship again. It's an old ship that needs updating. There really isn't much to do on this ship, although that didn't bother us this trip. If we'd had our grandchildren with us, then we would have been very disappointed. First, let me say that the cruise director was excellent. Dan Dan was funny, talented and genuine (not over the top annoying like many are). Our servers at dinner were also amazing. We did the my time dining which was a complete mess! We were told we needed to book a table and were offered 5.30 or 8pm, which are the exact times of the early and late seatings! We could line up and wait, but that would be a long wait time, being told to come back at 8! Our servers the first night were great, and he told us we could add his name to our 8pm booking to get in his section. Every night we were told they had just seated people and they would be another hour. Why would they do this if we had requested him??? We were eventually seated in his section on the last night. Unfortunately we found the food bland and boring. The best part of the meal was the dessert, which was much better. The windjammer restaurant was a complete mess! There was no clear start point, with plates in various places and the food station in a circular system. It was total chaos! Couple that with the clientele mostly seniors, many with wheelchairs, it was terrible! We also found the service for breakfast bad in the restaurant. We were made to feel we were inconveniencing them by being there. We ordered juice and toast which did not arrive. Eggs that came with a plate of other food I didn't order or want. On the last morning we were seated on a very large table. We eventually saw a server 10 mins later who slowly came round the table with bread. I asked if we could order my daughter's food, as we needed to get off. We were bluntly told no, there were many people before us. My daughter is gluten intolerant and cannot eat most of the food in the buffet, but they served gluten free pancakes in the restaurant. She is 15 and actually lost weight on this cruise. She was also served raw chicken in the dining room one evening. The staff were very apologetic and sent her some chocolate strawberries. She is 100 lbs soaking wet and I was very worried she would get sick! 

We went to Cozumel on this trip, but we docked at the old port which isn't as nice as the new one. 

The entertainment was very good, with good singers, comedians and we were lucky enough to see the Vegas Tenors, who were amazing!!! Seating in the theatre was excellent, with most seats having a great view, which is rare.

So, even though we would not book this ship again, we did have a great time and would cruise Royal Caribbean again, making sure we chose a newer ship.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
Great location, mid-ship but close to the front elevators and not too far from the rear ones. The shower was TINY! Cabins need updating.

Ship tip

Book you table at dinner in advance! And make sure your chicken is cooked!

Ports of call

Tampa, Florida

3 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Belize City, Belize

3 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5
Grab a local taxi to Tropicante bar. It's on the beach and owned by a guy from Dallas. $2 each in a taxi plus tip (from outside cruise port). Sun beds on the beach and you just pay for drinks and lunch! They also offer cheap massages!

Cozumel, Mexico

1 out of 5
Buy vanilla and rum cake here.
Was this review helpful? 53

6 Comments

bevrleehills    7 years ago

I guess I was on the same ship in February and had none of the issues you did. Seating was never an issue ... the staff was charming and more than attentive.. the food was always great and if you didn't like something in the main dining room they would quickly replace it with another option.. Personally I liked the ship as it is being taken out of commission soon I booked one more cruise on it. If your looking for glitz and glamour look elsewhere but if you looking for a relaxing vacation with wonderful people this is ship is the one you want.. the staff would have me coming back year after year.

jolinadanthony    7 years ago

I loved that it was a small ship. You didn't have far to go for anything.

Kim98    7 years ago

alway love Rhapsody staff are the best

SusanLes    7 years ago

The ship must have went down hill since we were on her 5 years ago. We went to Alaska and loved every second.

hockeynut    7 years ago

Yikes. Raw chicken isn't good. We had Dan Dan in September and I thought he was annoying. Lol. Oh well. I don't pay that much attention anyway.

dmcvicar    7 years ago

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