Disappointed

Rhapsody of the Seas Cruise Review to South Pacific - Australia

Cruises: 7+ cruises
Review: 1
Helpful Votes: 103

Overall rating:

2.5 out of 5
Verified Review
Rhapsody of the Seas

11 Night Queensland (Sydney Roundtrip)

Sail date: February 17, 2015

Ship: Rhapsody of the Seas

Cabin type: Oceanview

Cabin number: 3032

Traveled as: Couple

Reviewed: 9 years ago

Review summary

We were quite disappointed in the overall experience aboard the Rhapsody. Unfortunately for Royal Caribbean we had just come off of a Holland American cruise that offered excellence across the board from service to food quality and selection to entertainment and activities available.

    On the Rhapsody the food quality was below average with a poor variety of selections. The circular layout of the buffet area was extremely poor with no directionality to the traffic flow resulting in chaos in trying to view and select food and proceed in any sort of orderly fashion through the area. The selections in the main dining room were very limited unless seafood was your objective, however this was the one area where the service was acceptable. The staff of the casino was almost non existent with hours passing without seeing someone serving drinks. The quality of the entertainment varied widely from very poor on two occasions to average on most evenings with only one or two evenings providing good entertainment. Late night food service was almost non existent with only one very small location open offering one selection only on the three evenings we visited.

    The one positive I will offer was the actions and adjustments made by the Captain in negotiating our path through hurricane Marsha. His decisions and actions kept the ship in the least vulnerable position and best sea conditions possible under difficult weather conditions.

    Having 15 cruises under our belt with Carnival, Norwegian and now Holland America, It would be unlikely that we would select another Royal Caribbean cruise if other options were available.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5
very limited

Entertainment

3 out of 5
2 good nights most average nights 2 very poor nights

Service and Staff

1 out of 5
the main dining room staff provided quality service the room stewards were adequate

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
We were upgraded to a family cabin (which we though would be a plus) which provided 2 additional bunk beds that were not needed at the expense of a reduction in closet and storage space.

Ship tip

avoid it

Ports of call

Sydney, Australia

5 out of 5
We spent 6 days there . Saw a show at the opera house, botanical gardens, the rocks, Darling Harbor

Newcastle, Australia

3 out of 5

Cairns, Australia

5 out of 5
Kuranda rail and skyway very nice

Cruise Willis Island, Australia

1 out of 5
absolute waste of a day to travel to view a 10 acre island with 1 building on it

Airlie Beach, Queensland, Australia

5 out of 5
Great Barrier reef was spectacular

Brisbane, Australia

3 out of 5
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