My debit card information was passed along to Princess without my consent and I’m now negative in my account I use for bills and my child.
Embarkation
1 out of 5
When signing up with proof of identification I had us under birth certificates and when we arrived they had us under passports, which non of us have. Took an extra 45 mins in the terminal with our 1 year old. We were told our child didn’t need a medallion just to be stopped again and told that he did. Communication is not key with staff.
Ship experiences
Food and Dining
3 out of 5
Onboard Activities
2 out of 5
Not enough seating for everyone, people hog and save spots all day. Not a wide range of activities.
Entertainment
3 out of 5
Musicians and singers were great, not many stage shows as I hoped for.
Service and Staff
4 out of 5
Ship Quality
4 out of 5
Cabin / Stateroom
2 out of 5
We requested a queen bed and crib, arrived to 2 twin beds and bunk beds..asked housekeeping to see if they could switch it around and were told no so went to guest services and had them call, shower head constantly broke, came and fixed it broke same day again.
I am so sorry you had all these problems. I do hope that Princess was able to make sense of this & help you out with your bill. I only use a credit card. I do hope you found some great memories of your cruise.
If you used a debit card on your account, on the ship, you could have several chunks of money on hold. Then final bill is paid by cruiseline. Your bank has to release the money hold. Call your bank.
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.
