Disappointed

Regal Princess Cruise Review to Canada, New England, New York

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 50

Overall rating:

1 out of 5
Verified Review
Regal Princess

5 Night Canadian Atlantic Provinces Getaway (New York Roundtrip)

Sail date: October 22, 2016

Ship: Regal Princess

Cabin type: Balcony

Cabin number: D412

Traveled as: Couple

Reviewed: 8 years ago

Review summary

All of the itineries I received from cruise 411 and princess said that we were leaving from New York, New York. I am from New Jersey. I hired a car to take my husband and I to the pier. When we arrived to my utter surprise no ship. Finally after asking several people and calling princess I find out that the ship was leaving from BROOKLYN, New York. I had to pay additional fee for driver to take us to the correct terminal. How can a mistake like this happen. Thank God we left my house in enough time. This caused great stress and started my vacation off on the wrong foot. I am extremely disappointed.

 

 

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Ok

Ship tip

Eat at the buffet. The portions at the restaurants are very small

Ports of call

Saint John, New Brunswick

3 out of 5

Halifax, Nova Scotia

5 out of 5

New York, New York

1 out of 5
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6 Comments

nathanjd    7 years ago

You sir are a moron. Learn to read pls

vccarmi    7 years ago

I was on same ship 14 months ago and out paperwork was clear it left from Brooklyn pier even though it just said New York in some places. Perhaps they had a pier change in yours.

Froggylein    8 years ago

I was on the same cruise. When you log into to princess and when conforming all your information it indicates Brooklyn Piers. You also get an email reminder as well just a few days before the ship sails, and it has a map and address of the Red Hook Pier in Brooklyn. You cannot assume the Pier you need to read the info on your booking itrenirary

neiko0174    8 years ago

You need to read and also call cruise line directly as it states it clearly on their website😃... you cannot hold process responsible for third party sites. You are delusional...

dhansen413    8 years ago

We went out of NY and it definitely stated Brooklyn. Sorry you had a problem.

cruzrbachoua    8 years ago

Pretty sure it says either one, but by final payment and online it would say brooklyn. I have one booked for 2017 and it already says brooklyn on it. ..

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