Extremely disappointing

Regal Princess Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Review: 1
Helpful Votes: 12

Overall rating:

1 out of 5
Regal Princess

7 Night Canada & New England (New York Roundtrip)

Sail date: October 15, 2016

Ship: Regal Princess

Cabin type: Suite

Cabin number: C321

Traveled as: Family (older children)

Reviewed: 3 years ago

Review summary

After a very expedient embarkation we went to our cabins. My husband and I had a mini suite on Caribe C321.  Walked in and immediately noticed how worn it looked compared to other cruises.

Checked out the bathroom, tub was bubbling water and smelled of sewer gas. Linen's were so worn and thread bare, not nice like a newer ship should be. Reported the smell and bubbling tub water and went for something to eat while waiting for our luggage.

The Horizon Court seemed ok the first day, lots of different things to eat etc.  Was not sure why the lack of Hand sanitizer was so prominent. But, had hand washing stations.

Moved through the evening. 

Went  to Symphony dining room for dinner.

So Bland, slow service, not impressed. In fact decided not to go there again unless we had to. This mediocre service, attitude and all continued throughout the cruise. The last evening in the dining room was about the same and after the disappointment from the rest of the cruise, we were extremely sad when we left and wanted nothing to do with it.

By the way, the smell in the bathroom escalated to some some kind of leak either in the wall or toilet or something, kept finding wet floor, urine, in the bathroom and very smelly even after the efforts of our wonderful cabin steward to clean....

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
bad plumbing... urine smell, leak,... horrible

Ship tip

Well, I have always had faith in Princess cruises and thought we would have the same consistent service, etc as we have had many times before.. Unfortunately, not this time. I would always recommend booking dining, spa and excursions in advance, if allowed. Otherwise, hold on to your hat and see!

Ports of call

New York, New York

5 out of 5

Newport, Rhode Island

3 out of 5

Boston, Massachusetts

5 out of 5
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