The bigger the boat the poorer the quality of service

Regal Princess Cruise Review to Europe - Northern Europe


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

2.0 out of 5
Verified Review
11 Night Scandinavia & Russia (Copenhagen Roundtrip)
Sail Date: May 23, 2016
Cabin Type: Inside
Cabin Number: C216
Traveled As: Singles/Friends
Reviewed: 1 year ago

Helsinki and Tallinn where fantastic. No time in Copenhagen at all and only 5 hours in Stockholm. Not actually in Berlin, was necessary to take a train to and from (3hours each way)  then only had 5hrs for site seeing.

Most of the staff had a cavalier  attitude when I  needed assistance for any injury, including the medical center. However, my room steward was caring and went above and beyond to help me obtain a icebag to apply to the injuried area. 

If i hadn't  already booked another cruise I Wouldn't ever take a Princess cruise again!

Booked several excursions through Hawaiian shore excursions and was happy with them, however, the one booked through Princess was poorly managed.site was changed the day before and the guide more interested in telling about the history of a site and didn't allow time to get into areas we had paid to see and do  some shopping.  Very disappointed !

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Was up graded to a larger interior room, very comfortable and wasn't aware it didn't have windows.
3 out of 5
5 out of 5
5 out of 5
5 out of 5
3 out of 5
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