Review of Cruise Beginning 5-17 and ending 6-2-164

Prinsendam Cruise Review to Transatlantic


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

5.0 out of 5
Verified Review
30 Night Azores/Kiel Canal/Baltic Explorer (Ft. Lauderdale To Amsterdam)
Sail Date: May 17, 2016
Ship: Prinsendam
Cabin Type: Oceanview
Cabin Number: 412
Traveled As: Singles/Friends
Reviewed: 1 year ago

We enjoyed talking to Linda who encouraged us to participate in all the activities.  She is a great hostess for your programs and is most helpful.  The shows were great and the cast very friendly and up-beat.  The dining was excellent as was the staff.  The staff that took care of the rooms was very efficient and also very helpful.

 

We have been with Holland America before and have met Kevin on both cruises.  Obviously, your staff is encouraged to sell the excursions and tours,  However, we have always been able to, with the participation of the cruise line, use information and instruction to go ashore and enjoy the sites.  It is evident that Kevin did not actually go into the field and check out the instructions he was giving to the guests.  Some great attention should be given to this problem.  This was a great disappointment to us.

 

Having said this, we certainly would cruise with Holland American again.  And we would recommend it to friends.

Food and Dining

3 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5
Some people do not like to have staff touch them, pat them on the back,etc. Know your audience.

Cabin / Stateroom

5 out of 5
Excellent service, friendly and efficient

Ship Tip

The Prinsendam has been beautifully renovated. It is a small ship and you will get to know many of the guests by sight. Very comfortable and plenty to do. You will never be bored.

3 out of 5
3 out of 5
5 out of 5
We participated in a Rotary Festival while we were in Weymouth. However, we would not have had as good a time otherwise. Instructions were not good for finding the train to Courf. However, the bus service was excellent. We took the boat ride back and it was very interesting. This could be mentioned in the visiting Weymouth sessions.
5 out of 5
The instructions for getting off the bus and which stop were confusing. We opted to take the train to Bayeux. Great site.
5 out of 5
We took the bus trip to Omaha Beach. It was a very pleasant day.
5 out of 5
We visited Bruges, so much to see and do. A fun day.
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