Ship, Staff & Islands were great! Excursions - not so much

Pride of America Cruise Review to Hawaii

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 11

Overall rating:

3.5 out of 5
Verified Review
Pride of America

7 Night Hawaii (Honolulu Roundtrip)

Sail date: January 11, 2020

Ship: Pride of America

Cabin type: Balcony

Cabin number: 7180

Traveled as: Singles/Friends

Reviewed: 9 months ago

Review summary

Ship, food, staff, islands themselves were phenomenal. Excursions (except helicopter) need work.

Embarkation

5 out of 5
Went extra well. Asked for special assistance with wheelchair and help was quickly provided.

Ship experiences

Food and Dining

4 out of 5
Food and service were phenomenal. Aloha Café and Liberty Restaurant was great- service and food. Jefferson's Bistro, La Cuchina and Sushi Bar were awesome. Teppanyaki grill was tasty but far too greasy and the noise gave both of us severe headaches. Cadillac restaurant was disappointing in flavors and product - breaded fish was raw, grilled sandwich was off tasting.

Onboard Activities

5 out of 5
Martini and Margarita tastings were great.

Entertainment

1 out of 5
Broadway show sounded good, but stage lights were so poorly done with spotlights shining directly into your eyes we couldn't stay long.

Children's Programs

No children

Service and Staff

5 out of 5
Mario our room steward was always on duty and worked hard to meet or anticipate our needs. He did a great job. All other staff were very helpful and hard working too.

Ship Quality

3 out of 5
All areas were clean and seemingly in good repair however they are showing a bit of wear. Windows are salt pitted and hard to see through many of them in corridors and lower level restuarants

Cabin / Stateroom

3 out of 5
Sadly, this was the smallest one we've seen. Always clean! Showing a little wear around the edges. Maintenance had to come and seal the sliding door that rattled while ship was underway.

Ports of call

Honolulu, Oahu

3 out of 5
No excursion at this port. Honolulu is beautiful but just another big city.

Kahului, Maui

4 out of 5
Helicoptor tour was fantastic. Road to Hana tour was cancelled to excessive rain.

Hilo, Hawaii

3 out of 5
Beautiful and interesting. Skip "the Taste of Hawaii and Volcano" tour and just find one that goes to the volanos. Three sips of coffee, 2 macadamia nuts and 1/4 pieces of cookies and fudge do not make a taste tour. This tour's coffee plantation visit was a bust as well. Eight 12They just hustled us into the gift shop.

Kailua-Kona, Hawaii

2 out of 5
Historic Kona would have been great if the Painted Church had an explination of things but no one was there at the church. The Nation Park would have been great and the scenery was indeed wonderful but the forestry service was short staffed and no program was presented.

Nawiliwili, Kauai

3 out of 5
Canyon tour was great. Luau show was awesome. Food at luau was disappointing - cheap salmon, bland pork and no other "traditional" delicacies as described.

Cruise Napali Coast, Kauai

3 out of 5
Botanical Garden was lovely. Private cart tour for disabled guest was nice. However NO WATERFALL was visited or even explained as to why it wasn't visited. This tour was one of the most expensive and no waterfall as advertised.

Disembarkation

5 out of 5
Staff was awesome
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