Still a low end cruise line

Item: Ovation of the Seas
Rating: 3.7
Author: michaelclark561

Ovation of the Seas Cruise Review to Alaska - Inside Passage

michaelclark561

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 33

Overall rating:

3.7 out of 5

7 Night Alaska Glacier (Seattle Roundtrip)

Sail date: October 01, 2021

Ship: Ovation of the Seas

Cabin type: Balcony

Cabin number: 12648

Traveled as: Couple

Reviewed: 3 years ago

Review summary

Royal Caribbean again failed to provide a great cruise experience. Just average to bad. This is why I prefer Holland America. Much more customer service focused and knowledgeable about everything. Avoid Royal Caribbean if you are looking for service.

Embarkation

1 out of 5

They are more concerned with COVID that they they don't communicate anything with guests.

Ship experiences

Food and Dining

4 out of 5

Good food and service except the supposed V dining which is supposed to be mask free (I thought this cruise was a vaccinated cruise) but don't try the restaurant in the V section. The staff will not serve you unless you wear a mask. And the manager will agree with the staff even though the daily news letter states not required in this V only restaurant.

Onboard Activities

1 out of 5

Not good

Entertainment

Not good quality

Children's Programs

I don't have children but the few onboard were running around without shoes and masks in food areas unsupervised. Horrible

Service and Staff

3 out of 5

Good but put off when they ask for tips at end of cruise when you already pay 30 a day for buffet's and internet

Ship Quality

4 out of 5

Clean

Cabin / Stateroom

3 out of 5

Tiny space and housekeeping always bothering you to clean room on their schedule not yours

Ship tip

Eat before 9pm otherwise you will starve

Thumbs up

Ports of call

Seattle, Washington

5 out of 5

Cruise Inside Passage, Alaska

5 out of 5

Juneau, Alaska

5 out of 5

Skagway, Alaska

5 out of 5

CRUISE ENDICOTT ARM & DAWES GLACIER

5 out of 5

Disembarkation

5 out of 5

Traveler Photos

9 Comments

KDuke 2 years ago

Another person that should stay away from a quality cruise line - maybe Carnival would make them happy!

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izrgreen 3 years ago

Sorry for your experience

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purpl 3 years ago

Sorry the cruise was less than pleasant for you.

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NJCruiseGuy 3 years ago

I always question reviews that tend to bash a cruise line while praising a competitor, yet make no comments regarding the ports. It seems to indicate an agenda.

Thumbs Up 5

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javawoody 3 years ago

I don't understand, the kids were running around with out a mask in food area, but you didn't want to wear a mask either?

Thumbs Up 1

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AuntPinkie 3 years ago

Appreciate your feedback. Sorry this cruise didn’t meet your expectations.

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Curt34 3 years ago

Thanks for the review. Sorry it was not a great cruise.

Thumbs Up 1

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cruising2004 3 years ago

Sorry Royal did not meet your expectations

Thumbs Up 1

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CruzeFan 3 years ago

Thanks. We love Royal Caribbean and have always had a great experience. We tried Holland America twice and found the food, service, entertainment and onboard activities to all be below our expectations and experience with Royal Caribbean. I guess everyone’s tastes are different.

Thumbs Up 4

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Other reviews of this sailing

Last ship of the season has it challenges but still a good time.

Loved the trip, didn’t love the ship

NEW FAVORITE CLASS OF SHIP