The overall experience was terrific. The Disembarkation was a mess. Seems like every ship was in port at the same time. Buses were there but, you there was lack of direction.
Embarkation
5 out of 5
Right there at the Venice airport to take us to the ship, about 15 minutes away. The check-in went smooth and we were in our staterooms before 1200.
Ship experiences
Food and Dining
5 out of 5
The food was always good. We are Lido (deck 9) eaters, and it's always special.
Onboard Activities
4 out of 5
We love the Lincoln Center orchestra, the test kitchen, and the shows. HA may be the only cruise line that offers mass every day. Thermal pool is a must.
Entertainment
4 out of 5
Music shows were ok and the other acts were great.
Service and Staff
5 out of 5
I swear the staff goes to "Smiles and Hello" school. Everyone from our steward to the Cast were warm and friendly.
Ship Quality
4 out of 5
Oosterdam is showing it's age in a few areas, but overall it's a great ship.
Cabin / Stateroom
3 out of 5
Overall just ok. Veranda room, 8015 had some A/C issues which were resolved in a few days.
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