Holland America Line Satisfies AGAIN!

Oosterdam Cruise Review to Caribbean - Southern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 10

Overall Rating:

5.0 out of 5
Verified Review
21 Night Southern Caribbean Wayfarer/Seafarer (Ft. Lauderdale Roundtrip)
Sail Date: December 28, 2015
Ship: Oosterdam
Cabin Type: Balcony
Cabin Number: 8029
Traveled As: Couple
Reviewed: 1 year ago

We enjoyed our fourth cruise with Holland America Line ("HAL") and this was the best so far.  Nothing better than beautiful Caribbean islands in the winter and a festive New Year's Eve celebration.  We enjoyed exceptional service and delicious food at Pinnacle Grill.  American Airlines lost our luggage for the first 3 days, so the cruise started out a little rocky.  Holland American Line stepped up and loaned us formal attire and helped track our lost luggage.  Now that is what customer service is all about.  We are looking forward to our next adventure with HAL.  Happy

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
5 out of 5
Was this review helpful? 10

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