Southern Caribbean
Oosterdam Cruise Review to Caribbean - Southern
Review summary
The ship was gorgeous and service was impeccable. Staff was cheerful and friendly. Stateroom was clean and stewards were nice. The option of meals in rooms was great.
There were little incidental charges that were not clearly stated, such as: We had soda cards, but they were not accepted in the bars, and if you received a can instead of a glass, that was charged to your room instead of the card, even though the card was presented. The only time we received soda in cans was due to the fact that the waiter couldn't remember who had diet and who had regular soda. So we ended up with money left on the soda card and had to pay for soda on the room charge. This could have been made clearer from the beginning.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
2 Comments
Gwbigdog 2 years ago
Rod1942 9 years ago
Good to hear that you were pleased overall with your cruise on the Oosterdam.
Re your comment that "we ended up with money left on the soda card", you should have received credit on your On Board Spending account for the unused amount left on your beverage card.
Re your comments on the St Lucia snorkeling shore excursion, I assume that you did not book the excursion through Oosterdam/Holland America, as one of the major benefits of booking through HAL is that you will never be stranded in a port if your excursion is late returning you to the ship - the ship will either wait for you or arrange to have you transported (at no charge to you) to the next port of call.