My first cruise

Cruises: 1 cruise (first)

Review: 1

Helpful Vote: 1

Review summary

The Alaska Airlines Cruise Agency as a whole leaves much to be desired. Next time I will use a different travel agent even though it means not getting the miles. The first agent quoted a price that was very low, and when I called back to book it, she could not find the price again and said, "Let me call you back." Days passed, no call. And then would not return messages after I'd waited nearly a week. None of them seemed to know the correct dates of the cruises, which contradicted the cruise line on-line info. A coupon book, a perk of booking through Alaska Airlines was not delivered, and when I was away from my mailed info and called to get a departure dock address, I was given the wrong information. There's more, but why go on?

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Victoria, British Columbia

Sitka, Alaska

Juneau, Alaska

Ketchikan, Alaska

Pros: My traveling companion

Cons: The Alaska Airlines Cruise Agents

Recommends Oosterdam? No.