Couldn’t do our planned excursions due to norovirus and second port being cancelled. Not sure I would cruise again. This was my 3rd cruise and although the others were sometime ago, I feel the customer service is lacking in many areas
Embarkation
5 out of 5
Ship experiences
Food and Dining
3 out of 5
Buffets not so good! Main dining great! Not enough drink sections for included drinks! 3 out of 4 people in our party got the norovirus, which I feel was due to unsanitary food preparation! Lost 3 days of our cruise due to this, and 1 in our group was in the bathroom the whole plane ride home! Pool bat servers not friendly and long wait times
Onboard Activities
3 out of 5
Too many activities cost extra money!
Entertainment
5 out of 5
Shows were great
Service and Staff
3 out of 5
Room porter was great! Giovannis offered great service. Main dining service good! Guest services great My son rented a cabana at coco cay for 1000.00 wait staff was not friendly, food was not good!
Ship Quality
3 out of 5
Needed elevators at the back of the ship. Elevators were slow. Not enough drink options for water, lemonade, coffee. Ship appeared clean!
Cabin / Stateroom
5 out of 5
Cabin was great, with plenty of storage!
Ship tip
Expect a lot of extra charges, bring a large drink cup.
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