Oceana Malta / Malta

Item: Oceana
Rating: 2.7
Author: DavidGoodlake

Oceana Cruise Review

DavidGoodlake

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 55

Overall rating:

2.7 out of 5

Croatia and Italy

Sail date: October 10, 2019

Ship: Oceana

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Overall disappointed. Cruise companies appear to be reducing their standards year on year. We have cruised on many ships and on various lines and all fit in the same mould.

Embarkation

3 out of 5

The flights in and out of Malta were the basic that one can now expect. The luggage transfer from book in to on board was great,

Ship experiences

Food and Dining

1 out of 5

The Ultimate drinks package should be renamed as the alimate rip off. Please read very carefully the terms and conditions. Drinks are strictly measured in the smallest quantities, no refill in less tan 15 mins. and not more than a specified number in 24 hours. You cannot have a drinks package unless both room mates sign up. Getting more than 1 glass of wine at dinner/lunch proved difficult 3 was almost impossible. It appeared to me that once the waiters saw that you had a package you were avoided or put to the back of service. The food in the Horizon grill was very mediocre and in the Ligurian below the standard that one should expect. It appeared to us that the removal or the service charge had a great effect to quality of service.

Onboard Activities

2 out of 5

Not to much on offer on sea days. The theatre entertainment was 1st class particularly the Headliners ship company and the Runaround kids which we considered the best shows on any cruise ship.

Entertainment

5 out of 5

The shows were great.

Children's Programs

1 out of 5

Service and Staff

1 out of 5

See above, not the best by far. Room steward was great and one or 2 waiters also but overall very disappointed.

Ship Quality

3 out of 5

We love the design and size but the ship is getting tired, particularly in the cabins.

Cabin / Stateroom

3 out of 5

Ports of call

Sibenik, Croatia

5 out of 5

We very much enjoyed our walk in visit just a very nice small port.

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La valletta

4 out of 5

We stayed over in Valletta hotel grand Excelsior. Great experience and hotel.

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Dubrovnik, Croatia

3 out of 5

Much the same comments as Venice. You must go very early to avoid the massive crowds in what is a very small walled city.

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Zadar, Croatia

2 out of 5

Just a small walk in town quite pleasant.

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Venice, Italy

4 out of 5

Very busy destination must visit early to avoid the massive crowds. Nonetheless less a great place.

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Disembarkation

4 out of 5

Well organised no problems.

3 Comments

DavidGoodlake 5 years ago

Hi, Thanks for the feed back. We are booked on Queen Victoria next year and are considering cancelling. We do not like the continuing reductions in standards and service.

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Robbodog 5 years ago

Comments were on Oceana not Britannia.

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Robbodog 5 years ago

Agree with shows Headliners were amazing, after being on the Britannia in March this year really found service from crew very disappointing, our cabin Stewart didn't clean toilets or Change bedding once in 14 days, is it to do with tips being removed?, also found out that there was no increase in their wages to compensate.

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