Never Cruise with Royal Caribbean
Oasis of the Seas Cruise Review to Caribbean - Western
7 Night Western Caribbean (Port Canaveral Roundtrip)
Sail date: June 04, 2017
Ship: Oasis of the Seas
Cabin type: Balcony
Cabin number: 959i
Traveled as: Large Group
Reviewed: 7 years ago
Review summary
Found many false charges to my room due to bartenders running cards for incorrect orders ~$150 worth.When they were questioned why the charges were there; their explanation was that it was refunded so it did not matter
We received a group discount @ $92 per room but they only honored $52.15. When confronted with the paperwork they blamed their employee and implied that was enough justification not to settle the rest.
The house keeping was amazing made sure our room was clean and worked around our schedule.
We had an early flight the day we got back into port, so we tried to take care of our bills the day before but they managed to screw it up. At 630 in the morning, I had deal with them again because they failed to do their job correctly the night before.
Had to argue with an employee about where I wanted to sit on the beach in Labadee. The employee argued that I had to sit in the direct sun with my 2 yr old because he worked there. Went off without him after yelling at him to get away from my family and found a spot under a tree.
I have many other complaints about this cruise line but won't drag on. Don't waste your money with Royal Caribbean.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Labadee (Cruise Line Private Island)
9 Comments
hurdle186 7 years ago
Nypd11483 7 years ago
jimnkathy 7 years ago