Never Cruise with Royal Caribbean

Oasis of the Seas Cruise Review to Caribbean - Western

StewieCas

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 48

Overall rating:

1 out of 5

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: June 04, 2017

Ship: Oasis of the Seas

Cabin type: Balcony

Cabin number: 959i

Traveled as: Large Group

Reviewed: 7 years ago

Review summary

Found many false charges to my room due to bartenders running cards for incorrect orders ~$150 worth.When they were questioned why the charges were there; their explanation was that it was refunded so it did not matter

We received a group discount @ $92 per room but they only honored $52.15. When confronted with the paperwork they blamed their employee and implied that was enough justification not to settle the rest.

The house keeping was amazing made sure our room was clean and worked around our schedule.

We had an early flight the day we got back into port, so we tried to take care of our bills the day before but they managed to screw it up. At 630 in the morning, I had deal with them again because they failed to do their job correctly the night before.

Had to argue with an employee about where I wanted to sit on the beach in Labadee. The employee argued that I had to sit in the direct sun with my 2 yr old because he worked there. Went off without him after yelling at him to get away from my family and found a spot under a tree.

I have many other complaints about this cruise line but won't drag on. Don't waste your money with Royal Caribbean.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

Rust on the exterior balcony. Mediocre decor with a dated style.

Ports of call

Port Canaveral, Florida

5 out of 5

Labadee (Cruise Line Private Island)

1 out of 5

Falmouth, Jamaica

3 out of 5

Watch out for their guides. They have a tendency to pull over on the side of the road to go to their preferred vendor selling stuff out of the back of their car.

Thumbs Up 2

Cozumel, Mexico

5 out of 5

9 Comments

hurdle186 7 years ago

A lot of cruising as with anything in life is attitude, it is what you make it, people amaze me with all the complaining, your on vacation! Have fun!! Sometimes little misunderstandings get blown way out of order simply bc the "guest" will not listen to reason, trust me it's in their best interest for you to have a good time

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DFromATX 7 years ago

Thank you both for replying. We are ready for change. We live in Texas so we've taken the good intineraries from Galveston, another reason we want to leave out of Florida.

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jimnkathy 7 years ago

I think the food is better on Royal Caribbean. Not to say that Carnival's was bad. Just not as good as RCL. Just my opinion.

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Nypd11483 7 years ago

Sorry for the typos...

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Nypd11483 7 years ago

@DFromATX I used to be a big Carnival supporter. That is until to many changes mostly towards entertainment cuts on board. To many occasions where entertainment staff would come out for a few minutes during ship activities and parties then disappear within the first 15-20 minutes leaving passengers to entertain themselves. It was my first Royal Carribbean cruise that really made me notice the difference and since then me and my wife have been spoiled. We love the cruise line. Norweigion is also a step above in total amenities. I believe the food itself is not that much different until you start getting into upgraded dining which in my opinion is also superior on both Royal and Norweigion. This being personal opinion I'd say your best resource in decided is taking the plunge and booking one. Best regards and happy cruising.

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DFromATX 7 years ago

Jimnkathy, I've only cruised carnival but we are thinking of "upgrading" to either Royal Oasis or NCL Escape. No complaints with carnival except the food is mediocre. Is the food much different on royal?

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jimnkathy 7 years ago

My wife and I have cruised on Royal Caribbean 9 times and have never had a negative experience. We've also been to Labadee so I am familiar with it and it does have areas that are restricted to people who are in suites. People in other types of rooms are not allowed on that beach. The only other cruise line we've tried was Carnival and we found it ok but we much prefer Royal Caribbean.

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nclval 7 years ago

Take no notice royal Caribbean are fab !!!

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gmcfla21 7 years ago

Sorry u had such a difficult time on RC. our experience has been the opposite. After several RC cruises we had nothing but very good comments.

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