Norwegian Viva Cruise Reviews - Reviews

Staff was amazing - at the restaurants, at the bar, and Starbucks. Rooms butler... everyone was amazing... Special thanks to: Ravi, Ricky and Craig at Whiskey Bar Victor - Room Butler Pearl Ann - El Bistro Somelier Harold - Indulge Pradesh, Ragnish and Jayant at Indulge Mr Gilda, Gilda and Richard at Starbucks

That back to back 18 day cruise was our best vacation ever. We are going to make this fall back to back cruise an annual tradition for us in the Mediterranean. We loved everything especially the Haven and the people….so many. And we stay in touch with them too!

Very disappointing the ship was not ready for sailing with a full ship. Ship was short staffed and staff was not trained. Could not answer basic questions. All specialty dining options were booked, but when we ate in them, they were over half empty. Was told they did not have enough staff to fill them up. Same for the shows.

New ship designs are great but mid / fwd deck 9 cabin noise affected by VIVA club activity at late night . MDR Hudson is the only one acceptable, Specialty Le Bistro and Cagney are the best. Poor account statement system.

This was a great vacation itinerary and we had a great time especially because we were with our daughter, her husband and our beloved grandchildren. It was educational and fun as well. The cruise was not remarkable but the accommodations were comfortable, however not exceptional. I would recommend the itinerary but not necessarily the ship. As I mentioned the crew was exceptional and for me perhaps the saving grace for the ship.

I only had one complaint: the wifi was overpriced. NCL needs a better plan to provide a better service.

If this was our first NCL cruise, probably would not cruise again but had a great time on last NCL cruise. Planned this trip over 20 months ago for our 25th anniversary and disappointed is all I can say

The Baths Virgin Gorda were beautiful. Antigua historical tour and beach was interesting and fun. Snorkeling in Barbados was the best. Chartered a fishing boat in St Lucia. My husband reeled in a lot of fish. Road four wheelers in St Marteen. This was a top vacation for us.

I will come back again. Hopefully soon. Not many activities during the night

I think it was very good. My husband and I went on the cruise to rest, take it easy and enjoy the beautiful sites. I am retired. Everything was really nice, the cleanliness, orderly manner, most of the crew very polite and friendly. The hours of the food buffet should be longer, food was usually the same, I think it should have more variety.

Great new ship with excellent amenities and activities. Beautifully designed and outfitted. Well staffed with friendly and helpful crew. Excellent service one won't see in the 'real world' ! No complaints really !

Overall great cruise, but left me missing sea days

I enjoyed my time. It was pretty decent. The Casino host during my voyage leaves a lot to be desired.

Overall the cruise was very good and enjoyed spending time with family. I loved the cleanliness of the ship but the staff wasn’t very welcoming. I’d still sail on this ship again because I believe it will all come together after the newness wears off. The room steward said they were short staffed so it was understandable why we only saw them once a day.

Wonderful itinerary. Loved going to a different island every day. Ship is absolutely stunning. Loved everything about this cruise.

This was my first true NCL experience; I had gone on an older ship on a charter cruise, but that experience was nothing compared to this. I thoroughly enjoyed my cruise and will definitely consider NCL in the future.

There was a lot of problems on this cruise and the staff were not very friendly. The food was 3/10. Never going on an NCL again

We had the Starbucks package and used it up. The food was amazing. Being a new ship, it is beautiful. We don’t drink, so can’t say anything about that. The only thing I was the Newlywed game was earlier not 930 when we have to be off the boat at 8 the next morning. Don’t miss Bettlejuice best show at sea.

Our 6th NCL Cruise. Staff and decor were amazing as usual. However ship layout design lacked flow and ease of getting around ship. Food was good, but they have certainly cheaped out on the complimentary dinning and push to up sell at every corner. Big changes in entertainment from past cruises. No dinner shows and first come first serve lines for smaller comedy and music venues. Balcony room had nice design and was more spacious then previous ships we were on. Final thoughts are it’s great cruise but if you are an avid NCL cruiser be prepared to pay extra for dining and fees to have the same experience that used to be standard.

I loved being on a new ship with the new ship smell. Everything was great except the food in the dining rooms were lacking. Many bars to get a drink from, make sure to catch the shows at Syd Norman’s and enjoy a beautiful island every day.