Rough Seas

Norwegian Sun Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 22

Overall rating:

3.5 out of 5
Verified Review
Norwegian Sun

5 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: January 18, 2020

Ship: Norwegian Sun

Cabin type: Oceanview

Cabin number: 6214

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

THERE ARE NO STABILIZERS ON THIS SHIP! That should be noted somewhere bc that is not something we have ever had to check on with prior cruises. The decks closed as the seas were so rough the entire trip and barf bags were hanging randomly everywhere! It was HORRIBLE!!! The ship rocked the entire trip even staff were sick. It is very tacky to see barf bags seriously every time you turned around. The staff noted that this was not unusual seas so it wasn't just our trip. The public restrooms were not clean especially outside of the theater. They frequently smelled of urine and dirty.

Embarkation

4 out of 5
Easy and quick

Ship experiences

Food and Dining

3 out of 5
The food was good not anything I would say oh I have to have that again. Disappointed that no shrimp was offered in the dining room for an appetizer or dinner. The dessert that was to be warm would come out cold every night. The only server who took any kind of initiative to interact with us was Arnaldo from the Philippines, I hate we had him the last night because he was amazing! So friendly and really made us want to come back to the dining room. Your other servers should take tips from him!

Onboard Activities

2 out of 5

Entertainment

4 out of 5

Service and Staff

2 out of 5
We only saw our room steward once. She was nice but not on top of our room. The bathroom didn't get cleaned for 3 days. Arnaldo from the Philippines was our server in the dining room. He was amazing! So friendly and really made us want to come back to the dining room. Your other servers should take tips from him!

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5
The bed was comfortable however our daughter on the fold out couch, it was hard as a rock. The couch never got made up from a bed again so the space in the room was so tight. It could have been made up during the day to provide walking area in the room. That is what normally happens on previous cruises.

Ship tip

THERE ARE NO STABILIZERS ON THIS SHIP! That should be noted somewhere bc that is not something we have ever had to check on with prior cruises. The decks closed as the seas were so rough the entire trip and barf bags were hanging randomly everywhere! It was HORRIBLE!!! The ship rocked the entire trip even staff were sick. It is very tacky to see barf bags seriously every time you turned around. The public restrooms were not clean. They frequently smelled of urine and dirty.

Ports of call

Costa Maya (Mahahual), Mexico

5 out of 5

Cozumel, Mexico

5 out of 5

Disembarkation

4 out of 5
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