Very dessapointed with a lot of their services

Norwegian Sun Cruise Review to South America

Cruises: 7+ cruises
Review: 1
Helpful Votes: 11

Overall rating:

3 out of 5
Verified Review
Norwegian Sun

14 Night South America Eastbound (Santiago To Buenos Aires)

Sail date: December 19, 2015

Ship: Norwegian Sun

Cabin type: Balcony

Cabin number: 8235/0262

Traveled as: Couple

Reviewed: 4 years ago

Review summary

room cold (very cold) did not have the refrigerator, my husband found or chew a piece of glass on my birthday cake ! We were rush out of the restaurant while I was   Celebrating my BDay ! We spend a lot of time on line for costumer service which a lot of times they were not interested on our problems! And on the last day they were very rude! 

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Cabin / Stateroom

3 out of 5
Cabin was ok ! Our stewards was excellent ( Vincent 8235) with the exception of Bien bloody cold! We were told not to use the balcony , because the cold air was coming through there! And doors were taped (balcony) we were surprised since we were on the same ship on 2009 on Alaska...

Ports of call

Valparaiso (Santiago), Chile

5 out of 5

Puerto Montt, Chile

5 out of 5

Puerto Chacabuco, Chile

5 out of 5

Cruise Patagonic Channel

5 out of 5

Cruise Chilean Fjords

5 out of 5

Cruise Strait Of Magellan

5 out of 5

Punta Arenas, Chile

5 out of 5

Cruise Beagle Channel

5 out of 5

Ushuaia, Tierra Del Fuego, Argentina

5 out of 5

Cruise Cape Horn

5 out of 5

Port Stanley, Falkland Islands

5 out of 5

Puerto Madryn, Argentina

5 out of 5

Montevideo, Uruguay

5 out of 5

Buenos Aires, Argentina

5 out of 5
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