Very dessapointed with a lot of their services

Norwegian Sun Cruise Review to South America


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 8

Overall Rating:

3.0 out of 5
Verified Review
14 Night South America Eastbound (Santiago To Buenos Aires)
Sail Date: December 19, 2015
Ship: Norwegian Sun
Cabin Type: Balcony
Cabin Number: 8235/0262
Traveled As: Couple
Reviewed: 1 year ago

room cold (very cold) did not have the refrigerator, my husband found or chew a piece of glass on my birthday cake ! We were rush out of the restaurant while I was   Celebrating my BDay ! We spend a lot of time on line for costumer service which a lot of times they were not interested on our problems! And on the last day they were very rude! 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Cabin / Stateroom

3 out of 5
Cabin was ok ! Our stewards was excellent ( Vincent 8235) with the exception of Bien bloody cold! We were told not to use the balcony , because the cold air was coming through there! And doors were taped (balcony) we were surprised since we were on the same ship on 2009 on Alaska...
5 out of 5

Cruise Patagonic Channel

5 out of 5

Cruise Chilean Fjords

5 out of 5

Cruise Strait Of Magellan

5 out of 5
5 out of 5

Cruise Beagle Channel

5 out of 5

Cruise Cape Horn

5 out of 5
5 out of 5
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