Disappointed

Norwegian Sun Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 21

Overall rating:

2 out of 5
Verified Review
Norwegian Sun

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: January 11, 2015

Ship: Norwegian Sun

Cabin type: Inside

Traveled as: Singles/Friends

Reviewed: 9 years ago

Review summary

This was my 6th cruise, first ever on Norwegian.  I expected the same high quality and variety in food, entertainment, and service, as experienced on my past cruises, however was very disappointed in all of these areas.  I found little variety in food choices as far as buffet and main dining rooms,  Buffet staff gave no service unless they were stopped and asked for something (contrary to other tours where the floor staff stopped at your table frequently to get you a drink or ask if you needed anything and not just clean off the dirty dishes.  Dinners in Main diners were very limited, and probably would satisfy someone on a diet as there was little choice in food, little food. and little flavor.  Having good service, good food and good entertainment is paramount, and the reason I cruise. There also was a musty smell in several areas of the ship.  On the good side, I was satisfied with my room.  Don't believe I will ever cruise Norwegian again - feel I wasted my money.

Ship experiences

Food and Dining

1 out of 5
Not even Salsa for omelets, need more variety better quality. Ordered a chicken dish and had to ask if it was chicken.

Entertainment

3 out of 5
Use to quality entertainment - comedian wasn't funny, Juggler was though.

Service and Staff

1 out of 5
Saw no real service in Garden Cafe (buffet,etc.) - only cleaning of tables.

Ship Quality

Poor due my expectations from former cruises

Cabin / Stateroom

3 out of 5
Room size , etc satisfacory, but bathroom not kept clean

Ports of call

Tampa, Florida Did not visit port

Live nearby

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5
Visited on past cruise

Belize City, Belize

3 out of 5
Visited previously

Costa Maya (Mahahual), Mexico

3 out of 5

Cozumel, Mexico

3 out of 5
Been here before
Was this review helpful? 21

1 Comment

glomarrone    9 years ago

Cruises cost a lot of money and when you are unhappy afterwards it is a shame.  I have experienced that musty smell.  Perhaps there was a plumbing problem somewhere? 

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