Norwegian Sun Cruise Review to Caribbean - Western

Contributor Level: Purser

4-6 cruises


Helpful Votes

2 out of 5


Sail Date: January 11, 2015

Reviewed: 2 years ago

Traveled As: Singles/Friends

Room Type: Inside

This was my 6th cruise, first ever on Norwegian.  I expected the same high quality and variety in food, entertainment, and service, as experienced on my past cruises, however was very disappointed in all of these areas.  I found little variety in food choices as far as buffet and main dining rooms,  Buffet staff gave no service unless they were stopped and asked for something (contrary to other tours where the floor staff stopped at your table frequently to get you a drink or ask if you needed anything and not just clean off the dirty dishes.  Dinners in Main diners were very limited, and probably would satisfy someone on a diet as there was little choice in food, little food. and little flavor.  Having good service, good food and good entertainment is paramount, and the reason I cruise. There also was a musty smell in several areas of the ship.  On the good side, I was satisfied with my room.  Don't believe I will ever cruise Norwegian again - feel I wasted my money.

Ship Quality Poor due my expectations from former cruises
Food and Dining
Not even Salsa for omelets, need more variety better quality. Ordered a chicken dish and had to ask if it was chicken.
Cabin / Stateroom
Room size , etc satisfacory, but bathroom not kept clean
Service and Staff
Saw no real service in Garden Cafe (buffet,etc.) - only cleaning of tables.
Use to quality entertainment - comedian wasn't funny, Juggler was though.

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