A 7 days Torture...

Norwegian Sun Cruise Review to Caribbean - Western

Experience: 4-6 cruises
Review: 1
Helpful Votes: 10

Overall Rating:

1 out of 5
Verified Review
7 Night Western Caribbean (Tampa Roundtrip)
Sail Date: November 16, 2014
Ship: Norwegian Sun
Cabin Type: Oceanview
Cabin Number: 4012
Traveled As: Couple
Reviewed: 3 years ago


Very umprofesssional personel at Port Check-in, disatvantage with the costumer.  In the Ship, uncomfortable rooms with very hard to open Entrance Doors, some bathrooms with a "foul stench" odor, for us it was a 7 days "Prission Time", when it was time to Exit the ship at the Port on the 7th day, they had to Escort me out of it, because of the Mess done at the Port Check in, by that Incompetent Costumer Assistant.  To Norwegian Cruise Lines, after Cruising for 9 yrs with different Cruise Lines, "Princess, Carnival, etc" this was our first time with you and our last, I don't want to see o hear from your Cruise Line Again.

Juan G

*** Edited 1/5/15 by Community Manager to comply with Community Guidelines ***

Food and Dining

3 out of 5

Onboard Activities

1 out of 5


1 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Terrible Entrance Door, you have to be a Weight Lifter to Enter or to Get out of the Room, it looked like a Concentration Camp.

Ship Tip

They should Remodel this ship, I am surprised that they use that "price hook" to get costumers on that Pirate Ship.

1 out of 5
They should have more prepare Check in, Costumer Service Representative, and not people who treat you like if you were and Idiot or Retarded.
1 out of 5
It was terrible, very hard to leave the ship, due to Bad Weather
3 out of 5
Was this review helpful? 10

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