A 7 days Torture...

Norwegian Sun Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 23

Overall rating:

1 out of 5
Verified Review
Norwegian Sun

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: November 16, 2014

Ship: Norwegian Sun

Cabin type: Oceanview

Cabin number: 4012

Traveled as: Couple

Reviewed: 10 years ago

Review summary

Very umprofesssional personel at Port Check-in, disatvantage with the costumer.  In the Ship, uncomfortable rooms with very hard to open Entrance Doors, some bathrooms with a "foul stench" odor, for us it was a 7 days "Prission Time", when it was time to Exit the ship at the Port on the 7th day, they had to Escort me out of it, because of the Mess done at the Port Check in, by that Incompetent Costumer Assistant.  To Norwegian Cruise Lines, after Cruising for 9 yrs with different Cruise Lines, "Princess, Carnival, etc" this was our first time with you and our last, I don't want to see o hear from your Cruise Line Again.

Juan G

*** Edited 1/5/15 by Community Manager to comply with Community Guidelines ***

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Terrible Entrance Door, you have to be a Weight Lifter to Enter or to Get out of the Room, it looked like a Concentration Camp.

Ship tip

They should Remodel this ship, I am surprised that they use that "price hook" to get costumers on that Pirate Ship.

Ports of call

Tampa, Florida

1 out of 5
They should have more prepare Check in, Costumer Service Representative, and not people who treat you like if you were and Idiot or Retarded.

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5

Belize City, Belize

1 out of 5
It was terrible, very hard to leave the ship, due to Bad Weather

Costa Maya (Mahahual), Mexico

3 out of 5

Cozumel, Mexico

3 out of 5

Traveler Photos

My Father's Torture
Was this review helpful? 23

1 Comment

glomarrone    9 years ago

I have had great cruises on NCL and other times had complaints.  When NCL first started Freestyle, there were a lot of bumps.  On my cruise through Hawaii I encountered log reservation lines. The phone number listed for reservations was never picked.  This did not ruin my cruise. 

Everyone does have different experiences on a cruise. 

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