Norwegian Sun Cruise Review to Caribbean - Western

Contributor Level: Purser

4-6 cruises


Helpful Votes

1 out of 5

A 7 days Torture...

Sail Date: November 16, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Oceanview


Very umprofesssional personel at Port Check-in, disatvantage with the costumer.  In the Ship, uncomfortable rooms with very hard to open Entrance Doors, some bathrooms with a "foul stench" odor, for us it was a 7 days "Prission Time", when it was time to Exit the ship at the Port on the 7th day, they had to Escort me out of it, because of the Mess done at the Port Check in, by that Incompetent Costumer Assistant.  To Norwegian Cruise Lines, after Cruising for 9 yrs with different Cruise Lines, "Princess, Carnival, etc" this was our first time with you and our last, I don't want to see o hear from your Cruise Line Again.

Juan G

*** Edited 1/5/15 by Community Manager to comply with Community Guidelines ***

Cruise Photos

Ship Quality
Food and Dining
Service and Staff
Children's Programs
Onboard Activities
Destinations and Excursions
Cabin / Stateroom
Terrible Entrance Door, you have to be a Weight Lifter to Enter or to Get out of the Room, it looked like a Concentration Camp.
Tampa, Florida
They should have more prepare Check in, Costumer Service Representative, and not people who treat you like if you were and Idiot or Retarded.
Roatan (Isla Roatan), Bay Islands, Honduras
Belize City, Belize
It was terrible, very hard to leave the ship, due to Bad Weather
Costa Maya (Mahahual), Mexico
Cozumel, Mexico


They should Remodel this ship, I am surprised that they use that "price hook" to get costumers on that Pirate Ship.

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