Customer service

Norwegian Sun Cruise Review to Caribbean - Southern


Contributor Level: Third Mate
Experience: 4-6 cruises
Reviews: 2
Helpful Votes: 5

Overall Rating:

2.0 out of 5
Verified Review
invalid-24561
Sail Date: January 16, 2013
Ship: Norwegian Sun
Cabin Type: Inside
Traveled As: Family (older children)
Reviewed: 4 years ago
While wanting to purchase a new watch, the members of the cruis line watch store
on two occasioons that I went to purchase a specific watch {a Bulova Precisionist) the ships stre clerks were to conceerned with flirting with Diego ? a rep. from Columbian Emeralds to even ask if they could be of any help, I became frustrated and made a decision to come back the next day ( a Sunday) and found the clerks still too busy Flirting with this individual , who again happened to be in the ships store, to be of any help. I did purchase the watch ,but at Diamonds Internattional in one of the ports.I think they ought to pay attenton to customers instead of trying too get a date! Founbd the clerks to be acros the board non-helpful. They need to take lessons in customer service! - Charles Loughrge

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
5 out of 5
5 out of 5
5 out of 5
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