Disappointing cruise line and very expensive

Norwegian Star Cruise Review to Europe - Northern Europe

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 34

Overall rating:

3.3 out of 5
Verified Review
Norwegian Star

10 Night Northern Europe: Dublin Belfast Cork & Galway (Southampton Roundtrip)

Sail date: September 23, 2023

Ship: Norwegian Star

Cabin type: Inside

Cabin number: 10663

Traveled as: Couple

Reviewed: 8 months ago

Review summary

We missed the most important ports we were interested to visit in Ireland and instead spent 5 days at sea! We made a big mistake to book this cruise too far in advance-NCL dropped the price several times, but they did not adjust/reimbursed us.

Embarkation

2 out of 5

Ship experiences

Food and Dining

2 out of 5
The food at the buffet was too salty, overcooked and poor quality. The specialty restaurants and the Aqua dining food was more acceptable

Onboard Activities

1 out of 5
Due to rain or cold weather there were no outdoor activities

Entertainment

4 out of 5
The entertainment was good, but the cruise entertainment director and her staff were an embarrassment- no talent for entertainment business or to attract people to attend the scheduled events

Service and Staff

5 out of 5
The ship personnel are overworked, but still able to due a fantastic job

Ship Quality

4 out of 5
Ship layout is outdated and needs a lot of maintenance. The common areas are clean and well maintained by the personnel

Cabin / Stateroom

4 out of 5
The assigned cabin at the booking time, at 9th floor-# 9603 had lots of noise, vibration and trepidations issues. The board mechanical crew were unable to fix the problems. The problems with the vibrations are common at the 9th floor corridors too. We have to thanks to Erik from the ship reception for finding us another room

Ship tip

Sail with NCL only if interested to visit the ports of call

Ports of call

Southampton (London), England

3 out of 5
We enjoyed the visit in this port town- Southampton.

Cobh (Cork), Ireland

4 out of 5
We went on an excursion and visited the town, Small town with lots of history

DINGLE, IRELAND Did not visit port

Due to a storm we missed the port

Foynes, Ireland Did not visit port

Due to a storm we missed the port

Galway, Ireland Did not visit port

Due to a storm we missed the port

Killybegs, Ireland

2 out of 5
Small industrial port

Belfast, Northern Ireland

4 out of 5
We booked an excursion plus visited the town. The port is far from the town and requires transportation - taxi

Dun Laoghaire (Dublin), Ireland

4 out of 5
We booked an excursion plus visited the town. The port is far from Dublin, 30 minutes by train. The port town is nice

Disembarkation

1 out of 5
We purchased transportation from cruise line to the airport and were forced to travel at 8 am when the plane was schedule for 4 pm!
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