1. Home
  2. Reviews
  3. Norwegian Star reviews
  4. Transatlantic cruise review

Disappointing transatlantic crossing

Norwegian Star Cruise Review to Transatlantic

Cruises: 7+ cruises
Review: 1
Helpful Votes: 7

Overall rating:

4 out of 5
Norwegian Star

14 Night Transatlantic Westbound (Barcelona To Miami)

Sail date: November 22, 2019

Ship: Norwegian Star

Cabin type: Oceanview

Cabin number: 5100

Traveled as: Singles/Friends

Reviewed: 4 years ago

Review summary

I have been on 8 cruises in my life. Two with NCL. I will not use NCL in the future. It got me from A to B and that was it. I was very upset about a compulsory $15 per night for room service cleaning. I demanded they take it off my bill and I gave the tip to the room steward myself.

Embarkation

3 out of 5
Too chaotic. I was truly shocked to find that my bags actually made it to my cabin

Ship experiences

Food and Dining

2 out of 5
Plenty food but not fresh. Sour cream, smoked salmon “paste” was appalling. The ONLY food I enjoyed were the Indian food offerings in the buffet and some Philipino dishes. Obviously the chefs and cooks knew how to prepare those dishes. Everything else really was definitely below average.

Onboard Activities

3 out of 5
Due to weather pool was closed a lot of the time. Hot tub was not warm enough.

Entertainment

5 out of 5
Shows were good.

Children's Programs

I had no children with me

Service and Staff

4 out of 5
Room steward was excellent. Rest of the staff was average at best. Staff didn’t seem happy. They were trying but something there is some undercurrents of labor stress

Ship Quality

4 out of 5
Yes.

Cabin / Stateroom

5 out of 5
Cabin was fine. No complaints

Ship tip

Do not count on the advertised port stops to be honored.

Thumbs up

Ports of call

Barcelona, Spain

5 out of 5
Fine. I was on my own.
Thumbs Up

Palma De Mallorca, Balearic Islands

4 out of 5
Fine.
Thumbs Up

Malaga, Spain

4 out of 5
Fine
Thumbs Up

Cadiz (Seville), Spain

4 out of 5
Fine
Thumbs Up

Funchal, Madeira

5 out of 5
Excellent
Thumbs Up

Ponta Delgada, Azores Did not visit port

I took this cruise SOLELY to visit the Azores for the first time. The captain said due to weather we won’t stop there, opting for a stop at NCL’s private island. I called my son, a meteorologist and he reported there were no storm or low pressure issues in the area. By the way, passengers were very upset about this and speculated wildly on social media as to the real reason for the detour. Left a bad taste on everyone’s mind
Thumbs Up

Disembarkation

4 out of 5
Was this review helpful? 7
Flag

8 Comments

Log In To Submit A Comment

Other reviews of this sailing

2019 Transatlantic
Beyond expectations. With a packed list of activities, there was never a dull moment even with 9 days at sea.
Transatlantic Cruise