Bad really bad costumer service

Norwegian Star Cruise Review to Europe - Eastern Mediterranean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 12

Overall rating:

1 out of 5
Verified Review
Norwegian Star

7 Night Greek Isles (Venice Roundtrip)

Sail date: October 14, 2018

Ship: Norwegian Star

Cabin type: Inside

Cabin number: 5002

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Ship was good ! Costumer service ? Extremely bad !!! !! Sorry but never again!! In that ship ! Still loving Norwegian !! And I’m looking 2019 one !!!!

Embarkation

4 out of 5

Ship experiences

Food and Dining

1 out of 5
Drinks excellent , but the food poor, don’t have to many choices like the others Norwegian cruises. But drinks were super

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5
Bad really bad , and I need to mención what happened to us on the versaillaes rest . We feel that they don,t want us there . This server Dean Lacson was really In a bad mood, he was really rough NO MANNERS at all . In other hand the person from the bar Sky was amazing (Jose Lozares ) 10 stars to him . Norwegian need to take more time on this boat about service and costumer service

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

If I need to said something or recommend this boat, I will not recommend to go on this , I love Norwegian but this one , sorry but 0 points

Ports of call

Venice, Italy

5 out of 5

Kotor, Montenegro

5 out of 5

Corfu, Greece

5 out of 5

Mykonos, Greece

5 out of 5

Santorini, Greece

5 out of 5

Dubrovnik, Croatia

5 out of 5
It will more better to stay more time here beautiful port, apparently Norwegian is the only one stay just for 4 hours

Disembarkation

5 out of 5
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