Bad really bad costumer service

Item: Norwegian Star
Rating: 1
Author: marysosa63

Norwegian Star Cruise Review to Europe - Eastern Mediterranean

marysosa63

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 51

Overall rating:

1 out of 5

Verified Review

7 Night Greek Isles (Venice Roundtrip)

Sail date: October 14, 2018

Ship: Norwegian Star

Cabin type: Inside

Cabin number: 5002

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Ship was good ! Costumer service ? Extremely bad !!! !! Sorry but never again!! In that ship ! Still loving Norwegian !! And I’m looking 2019 one !!!!

Embarkation

4 out of 5

Ship experiences

Food and Dining

1 out of 5

Drinks excellent , but the food poor, don’t have to many choices like the others Norwegian cruises. But drinks were super

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Bad really bad , and I need to mención what happened to us on the versaillaes rest . We feel that they don,t want us there . This server Dean Lacson was really In a bad mood, he was really rough NO MANNERS at all . In other hand the person from the bar Sky was amazing (Jose Lozares ) 10 stars to him . Norwegian need to take more time on this boat about service and costumer service

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5