The Sickness Cruise

Norwegian Star Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Tampa Roundtrip)
Sail Date: February 07, 2016
Cabin Type: Oceanview
Cabin Number: 8168
Traveled As: Couple
Reviewed: 1 year ago

We were delayed boarding and found out that the previous cruise had an outbreak of norovirus with a number of the passengers and crew getting sick.  Once we were allowed to board we were met with staff who were gloved, our hands were sprayed every time we walked into a room, a restaurant, or on and off the ship.  The crew was constantly wiping everything down, and the ship smelled of disinfectant the entire week.  I wonder how toxic that stuff was that we had constantly sprayed on us or were asked to administer from those sanitizing stations that were everywhere on the ship.  We missed some meals because we had plans, or shore excursions we had to get to, and the food lines were extremely slow as the staff had everything roped off and they had to serve all the food for the entire week.  This meant they consolidated the food service into one or two lines instead of throughout the cafeteria.  You had to wait in line just to get a glass of water or cup of coffee because a staff member had to get it for you.  They also seemed short staffed, although I don't know if this had anything to do with the outbreak.  We were told that a few passengers also got sick on our cruise.  The staff tried to make the best of it but you couldn't get a straight answer from anyone. 

Food and Dining

1 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5
the cabin service was good and the room was always neat and clean.

Ship Tip

The ship is looking a little dated these days. The crew was fantastic in spite of the problems with norovirus on the ship.

3 out of 5
5 out of 5
5 out of 5
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