The Sickness Cruise

Norwegian Star Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 42

Overall rating:

2 out of 5
Verified Review
Norwegian Star

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: February 07, 2016

Ship: Norwegian Star

Cabin type: Oceanview

Cabin number: 8168

Traveled as: Couple

Reviewed: 8 years ago

Review summary

We were delayed boarding and found out that the previous cruise had an outbreak of norovirus with a number of the passengers and crew getting sick.  Once we were allowed to board we were met with staff who were gloved, our hands were sprayed every time we walked into a room, a restaurant, or on and off the ship.  The crew was constantly wiping everything down, and the ship smelled of disinfectant the entire week.  I wonder how toxic that stuff was that we had constantly sprayed on us or were asked to administer from those sanitizing stations that were everywhere on the ship.  We missed some meals because we had plans, or shore excursions we had to get to, and the food lines were extremely slow as the staff had everything roped off and they had to serve all the food for the entire week.  This meant they consolidated the food service into one or two lines instead of throughout the cafeteria.  You had to wait in line just to get a glass of water or cup of coffee because a staff member had to get it for you.  They also seemed short staffed, although I don't know if this had anything to do with the outbreak.  We were told that a few passengers also got sick on our cruise.  The staff tried to make the best of it but you couldn't get a straight answer from anyone. 

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5
the cabin service was good and the room was always neat and clean.

Ship tip

The ship is looking a little dated these days. The crew was fantastic in spite of the problems with norovirus on the ship.

Ports of call

Tampa, Florida

3 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Belize City, Belize

5 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5

Cozumel, Mexico

5 out of 5
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