Norwegian Star Cruise Review to Caribbean - Western

Contributor Level: Purser

2-3 cruises


Helpful Votes

2 out of 5

The Sickness Cruise

Sail Date: February 07, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Oceanview

We were delayed boarding and found out that the previous cruise had an outbreak of norovirus with a number of the passengers and crew getting sick.  Once we were allowed to board we were met with staff who were gloved, our hands were sprayed every time we walked into a room, a restaurant, or on and off the ship.  The crew was constantly wiping everything down, and the ship smelled of disinfectant the entire week.  I wonder how toxic that stuff was that we had constantly sprayed on us or were asked to administer from those sanitizing stations that were everywhere on the ship.  We missed some meals because we had plans, or shore excursions we had to get to, and the food lines were extremely slow as the staff had everything roped off and they had to serve all the food for the entire week.  This meant they consolidated the food service into one or two lines instead of throughout the cafeteria.  You had to wait in line just to get a glass of water or cup of coffee because a staff member had to get it for you.  They also seemed short staffed, although I don't know if this had anything to do with the outbreak.  We were told that a few passengers also got sick on our cruise.  The staff tried to make the best of it but you couldn't get a straight answer from anyone. 

Cabin / Stateroom
the cabin service was good and the room was always neat and clean.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


The ship is looking a little dated these days. The crew was fantastic in spite of the problems with norovirus on the ship.

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