Some positives, but a lot of negatives

Norwegian Star Cruise Review to Caribbean - Western


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 2

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (Tampa Roundtrip)
Sail Date: January 31, 2016
Ship: Norwegian Star
Cabin Type: Suite
Cabin Number: 11128
Traveled As: Couple
Reviewed: 1 year ago

The positives:

1. The best gym facility that we have seen on a ship

2.  The Assistant Cruise Director and 2 of the Cruise Staff (Kenneth and Guido) were great; the show performers were very nice, especially when they had to work the buffet line due to a viral outbreak on the ship

3.  The Ginza Noodle House had terrific food

4.  The room was pretty nice

The negatives:

1.  Overall, the food was mediocre

2.  Several of the crew were clear misses.  The cruise director acted like a frustrated stand-up comic; the DJ seemed to genuinely dislike people; Nesh in the fitness center was downright scary

3.  The show material was TERRIBLE, especially the Burt Baccarat--we felt sorry for the performers!

4.  There is TOO MUCH effort to add revenue during the cruise by charging for everything possible; in addition, the prices charged were roughly 20 percent higher than we have seen on other cruise lines.

5.  The cabin steward was very nice, but clearly overworked--14 rooms/person too much (we generally see a 2-person team with 20 rooms, so roughly 10 rooms/person.)

 

 

 

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
OK, but mattress was very lumpy and the bathtub was too short. TV listed 6-7 channels (excluding ship info), but only 3 worked.
3 out of 5
3 out of 5
5 out of 5
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