Ship Issues Were Disappointing

Norwegian Star Cruise Review to Caribbean - Western

Experience: 7+ cruises
Reviews: 3
Helpful Votes: 63

Overall Rating:

3 out of 5
Verified Review
6 Night Western Caribbean (Tampa Roundtrip)
Sail Date: October 19, 2015
Ship: Norwegian Star
Cabin Type: Oceanview
Cabin Number: 5128
Traveled As: Couple
Reviewed: 2 years ago

The Star was supposed to leave Tampa at 4:00 pm - we were finally underway at 4:00 AM!  The soft serve ice cream machine did not work but about an hour during the whole trip!  The menus in both dining rooms were boring - quality of the food was fine but I went on a cruise and ate fried chicken and steak and spaghetti!  Not up to our usual cruise dining plans!  The bars were very understaffed - did not drink much because I did not want to spend all of my time in line!  Entertainment was "ok" - dancers were great but female lead singer was just bad (sorry).  The best entertainment on the boat was the comedian - wish we could have seen him more than once.  No sports bar on the boat so instead of watching college and pro football we watched European soccer!  One bright spot - and it was WONDERFUL- was the Mandera Spa area.  We loved the bubbly pool and the lap pool!  Staff in spa was 10+.  Had some great excursions at the ports.  The ship just did not represent the Norwegian cruise line well.

Food and Dining

1 out of 5
Menus lack variety

Onboard Activities

1 out of 5
The daily newsletter needed to list inroom movie titles and times. Often couldn't find anything to do of interest!


1 out of 5

Service and Staff

5 out of 5
Mark was our cabin steward and he did a great job! Spa staff was excellent!

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Clean and spacious

Ship Tip

I was a little concerned about being on 5th floor but we had some pretty rough seas a couple of days and we slept like babies! It was actually very convenient especially when going ashore for excursions.

5 out of 5
5 out of 5
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