Norwegian star was horrible

Norwegian Star Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 3

Overall Rating:

3.0 out of 5
Verified Review
6 Night Western Caribbean (Tampa Roundtrip)
Sail Date: October 19, 2015
Ship: Norwegian Star
Cabin Type: Balcony
Cabin Number: 10602
Traveled As: Couple
Reviewed: 2 years ago

First off you guys messed my cruise by saying you refunded me 500.00 when my first reservation expired so I payed an extra 500 without seeing it back will be fighting it with a lawyer and my onboard credit I was promised never was given saying I'll get some back after the cruise not seen a dime and the service on the boat was horrible waiting 20 min to get a drink and people were rude I will never use norweigian or you guys ever again I've voiced my concerns no calls to make a dissatisfied customer happy very upset.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
It was nice
5 out of 5
5 out of 5
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