Norwegian Stinks!

Norwegian Star Cruise Review to Europe - Northern Europe

Cruises: 7+ cruises
Review: 1
Helpful Votes: 21

Overall rating:

1 out of 5
Verified Review
Norwegian Star

12 Night British Isles (Copenhagen To London)

Sail date: September 24, 2015

Ship: Norwegian Star

Cabin type: Suite

Cabin number: 11682

Traveled as: Couple

Reviewed: 9 years ago

Review summary

Late to ports, tours shortened but the price not changed, missed port, disorganized launch access, food not changed in breakfast buffet line.  We should be Gold level members but Norwegian has lost 5 of the 8 cruises we have taken with them so we were denied the Gold member rewards.  We complained onboard and were told we had to prove we took those 5 cruises but gave no suggestions as to how to do that!

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5
Same old tired events

Entertainment

1 out of 5
Very poor

Children's Programs

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
The steward was very intent on meeting our needs.

Ship tip

We dined in the specialty restaurants for every meal. The staff was very slow in coming to the table, as much as 30 minutes after being sat, then wanted to rush us through the drinks/dinner/dessert process as quickly as possible and was irritated when we asked to enjoy our drinks for 15 minutes.

Ports of call

Copenhagen, Denmark

5 out of 5

Rotterdam, Netherlands

1 out of 5

Portland (Weymouth), England, UK

5 out of 5
Take the Winchester tour.

Falmouth, Cornwall, England

3 out of 5
We were forced to skip this port supposedly due to bad weather but we weren't notified of this until the time we were supposed to disembark from the ship.

Dublin, Ireland

5 out of 5

Belfast, Northern Ireland

5 out of 5
Take the following in St Patrick's footsteps tour, it was excellent.

Invergordon (Inverness & Loch Ness), Scotland

3 out of 5
Not much to do here.

Dover (London), England

1 out of 5
The cruise line didn't offer a Dover to London hotel tour so we were forced to find our own. Try International Friends, they were excellent!
Was this review helpful? 21

3 Comments

MissLaura    9 years ago

which port did you miss..was this a recent cruise on the Star

skolteech514    9 years ago

I am missing 5 cruises as well I wrote to inquire and they told me that those cruises happened before they implemented the rewards program They are not going to give them to us

andyt3    9 years ago

Do you still have your old reservations printed out somewhere? I know it's a long shot, but that may be your only way.

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