worst of 3 cruise lines

Item: Norwegian Star
Rating: 1
Author: mwong911

Norwegian Star Cruise Review to Europe - Northern Europe

mwong911

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 21

Overall rating:

1 out of 5

Verified Review

12 Night British Isles (Copenhagen To London)

Sail date: September 24, 2015

Ship: Norwegian Star

Cabin type: Inside

Cabin number: 5557

Traveled as: Couple

Reviewed: 9 years ago

Review summary

been on princess twice to mexico, holland america once to alaska, but norwegian star worst ship we've been on. inferior crew (steward was good, several dining room wait staff were good) overall - discourteous and unfriendly. worst of all, food was poor in comparison with princess and holland america. never again.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

steward was great, room furnishings inferior in comparison with 3 other cruise ships (not even a night table, but a rickety stand without drawers), chair in room had one bad leg, outlet at corner table broken, reception for onboard tv channel (#11) was terrible, could not even decipher place names on map (other channels were okay, but the most critical one for information was decidedly inferior); ironically, bathroom was best of all 4 ships we've sailed on. Cruise director did a wonderful job consistently. Did give additional tip to two exceptional staff on board $100 U.S. combined. Appreciate good service, but disappointed by overall performance of NCL on this cruise.