Bad experience! Never booking through AGAIN or CRUISING with NCL AGAIN

Norwegian Star Cruise Review to Mexico


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

2.0 out of 5
Verified Review

Sail Date: March 22, 2015
Ship: Norwegian Star
Cabin Type: Suite
Cabin Number: 11610
Traveled As: Family (older children)
Reviewed: 2 years ago

First off we purchased a family suite. My 16 and 17 year old were expected to sleep in the same bed. We complained so they seperated the main bed for the kids then my husband and I had to sleep on the couch hide-a-bed, totally uncomfortable, and we even had seperate blankets. The 2 blankets they gave us barely covered 1 person! I purchased the birthday package for my moms birthday it showed up 5 days early, complaining once again, they offered to give her chocolate covered strawberries on the correct date. Of course they still couldnt get it right it showed up the very next day! The cruise ship was constantly running out of supplies such as limes for corona and margarita mix.This is a Mexican Riveria cruise "HELLO" .I have cruise with Carnival 5 times before trying NCL I can honestly say I will never cruise NCL again

Food and Dining

5 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

Horrible!!!!! Definitely not a family suite
5 out of 5
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