Norwegian Star Cruise Review to Mexico

Contributor Level: Purser

4-6 cruises


Helpful Votes

2 out of 5

Bad experience! Never booking through AGAIN or CRUISING with NCL AGAIN

Sail Date: March 22, 2015

Reviewed: 2 years ago

Traveled As: Family (older children)

Room Type: Suite

First off we purchased a family suite. My 16 and 17 year old were expected to sleep in the same bed. We complained so they seperated the main bed for the kids then my husband and I had to sleep on the couch hide-a-bed, totally uncomfortable, and we even had seperate blankets. The 2 blankets they gave us barely covered 1 person! I purchased the birthday package for my moms birthday it showed up 5 days early, complaining once again, they offered to give her chocolate covered strawberries on the correct date. Of course they still couldnt get it right it showed up the very next day! The cruise ship was constantly running out of supplies such as limes for corona and margarita mix.This is a Mexican Riveria cruise "HELLO" .I have cruise with Carnival 5 times before trying NCL I can honestly say I will never cruise NCL again

Ship Quality
Food and Dining
Service and Staff
Children's Programs
Onboard Activities
Destinations and Excursions
Cabin / Stateroom Horrible!!!!! Definitely not a family suite

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