rating
Norwegian Star Cruise Review to Panama Canal, Central America
invalid-27498
Sail date: November 24, 2013
Ship: Norwegian Star
Cabin type: Balcony
Cabin number: 10576
Traveled as: Family (older children)
Reviewed: 10 years ago
Review summary
Staff-excellent
Cabin attendant- exceptional
Food -excellent
entertainment-excellent
check in-disorganized
departure-good
cabin appearance-tired
Common areas appearance-attractive
overall ship cleanliness-good
The feature that irritated us was the disconnect between NCL on line policy regarding passengers bringing on wine with a corkage charge and the actual implementation of that policy. We placed 2 bottles of wine in our luggage which resulted in confiscation and a lenghty delay in the delivery of luggage to our cabin. I complained to the customer service desk who told me this was NCL policy and we would get the wine back at the end of the voyage. Recommend that your online information to passengers state that all wine must be in hand carry luggage at check in to avoid future pissed off passengers like we were.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
see my earlier comments
Ports of call
San Pedro (Los Angeles), California
Puerto Chiapas (Tapachula), Mexico