A terrific bargin
Norwegian Spirit Cruise Review to Caribbean
Sail Date: April 19, 2009
Ship: Norwegian Spirit
Cabin Type: Inside
Traveled As: Couple
Reviewed: 8 years ago
Review SummaryDestination: Central America, Curacau & Bermuda
Sailing date: 2008-04-19 (12 days)
We recently sailed on the NCL Spirit. This was our 3 cruise and 1st with NCL. We really like NCL's freestyle dining. The Windows main dining offered great views and was far better than the Gardens main dining (too cramped). Raffles buffet offered a good selection but most food was lukewarm. Blue Lagoon offered great comfort food. The nightlife activities were typical. Limited after hours dining. Nice pool with 4 large hot tubs. Nice casino with better than average cruise ship chance of winning. Our inside cabin was cozy for 2 but I wouldn't recommend it for anymore than 2. Overall we have to say the ship was better than expected. The staff was courteous and friendly but didn't always speak understandable English. Unfortunately, you always felt their goal was to get into your wallet everytime you turned around. 15% auto-gratuties on liquor/soda orders unjustified.
While we were happy with the cruise itself, customer service prevented us from having a perfect cruise. The rep asked if we were celebrating any special events. We confirmed it was our 39th anniv and she said she would note the account. Unfortunely she never did and we didn't even get a free bottle of wine. After the trip admitted their mistake and said they would try to do better in the future (assuming we book with them again). The rep also suggested our cabin location for its lack of cabins behind it. Turns out the Atrium was behind it with music from the bar keeping us up most of the night. Don't rely on professionals.
Food and Dining
Service and Staff
Cabin / Stateroom
Ports of Call
Don't Miss: 5 hour island tour.
Pros: Great 12 day itineary & dine when you like
Cons: Orbitz customer service a nightmare