An adequate cruise on NCL "SPIRIT"
Norwegian Spirit Cruise Review to Bermuda
Sail Date: April 21, 2007
Ship: Norwegian Spirit
Cabin Type: Inside
Traveled As: Couple
Reviewed: 9 years ago
Review SummaryOur major dissatisfaction is not with the ship but with your travel agency.
The cost we paid was supposed to be a garunteed lowest fair. We subsequiently found (the very night we had booked with you) a fare that was not only lower ($669 vs $999 plus taxes and port charges on both) but an ouside stateroom on a higher deck (deck 7 vs deck 4). We did not know of your supposed garuntee until after the cruise when you sent me an e-mail upon our return thanking us for using your agency. I had e-mailed you as soon as I had seen the $669 price and basically your reply was "Oh Well". Yoy have now said you will investigate but I am not holding my breath or expecting any satisfaction because of the way your qaruntee is written (legalese). This is a cruise issue as we had $660.00 less to spend on the cruise.
We do know that we shall l never use your agency again and if ever asked we would not recommend it to anyone. A better fare is available also directly from NCL.
Food and Dining
Service and Staff
Very much overpriced in the Jewelry Shop (Emerald International).with bland non exciting selection of merchandise. Otherwise the ship was adequate to more then adequate.
Cabin / Stateroom
Ports of Call
Pros: Cabin attendent for our cabin 4567 was excellent and went far beyond the call of duty,. For the most part the wait staff in the main dining room were above average. The only time I used the bar staff was in the theater and was excellent/
Cons: The food for the most part was very good, however the food in the buffet wsas routine and frequently undercooked. The fact that neither tomato juice nor V-8 vegetable juice was unexpected and disappointing