Our first NCL experience was just ok

Norwegian Sky Cruise Review

Cruises: 4-6 cruises
Reviews: 5
Helpful Votes: 116

Overall rating:

2.9 out of 5
Norwegian Sky

5 Night Bahamas & Great Stirrup Cay (Miami Roundtrip)

Sail date: August 26, 2019

Ship: Norwegian Sky

Cabin type: Oceanview

Cabin number: 5204

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

Our introduction to NCL was simply ok. Nothing was particularly horrible but nothing was particularly outstanding either. Judging against our previous experiences with Carnival, we'd say NCL falls short, just a bit. Hopefully, our next cruise aboard the Encore ups the ante!

Embarkation

4 out of 5
Embarkation was average. Staff were polite. Nothing really to complain about.

Ship experiences

Food and Dining

3 out of 5
The food was good, but not amazing. The main dining rooms had decent selection. The buffets were similarly decent but no better than our previous experiences on Carnival ships. We ate at Cagney's one night and it was a much better experience which is to be expected given the extra cost.

Onboard Activities

3 out of 5
The Sky simply doesn't have the level of amenities as most newer, bigger ships but that was fine with us. Cruise Director Jasper and his team managed to have enough going on to keep us busy and entertained.

Entertainment

4 out of 5
We saw one major show with a 70's and 80's rock music theme that was actually pretty well done. The cast are very talented. The stand-up comic night was funny and entertaining. Kid Ace the illusionist was quite good! He made me laugh even more than the previous night's comic act!

Service and Staff

3 out of 5
The service wasn't bad but we felt that it wasn't as good as previous experiences with Carnival. A couple times, we had minor special requests (milk instead of cream for coffee, or a specific drink that isn't readily available in the venue we were dining in) and the staff accommodated the requests but certainly let us know (politely) that they had to go out of their way to do so.

Ship Quality

4 out of 5
The Sky is actually a decent ship, given its age. Everything seemed clean and fresh. We liked the layout and found it easy to get around.

Cabin / Stateroom

1 out of 5
Our cabin was VERY small and difficult to navigate for 3 people. The 3rd bed is a pullout that was set up into a bed the first night and stayed that way the entire cruise. We expected the steward would switch it back to a sofa during the day to free up space. Our room seemed clean. The bathrooms clearly didn't benefit from the ship's recent refresh and refurbish treatments. The beds were not very comfortable.

Ship tip

The Sky will give you a decent vacation if you keep your expectations in check. If you're looking for a once-in-a-lifetime experience, you won't find it on this ship.

Ports of call

Key West, Florida

3 out of 5
Key West was great. The Conch Train is a nice way to take in some sights.

Freeport, Grand Bahama Island

3 out of 5
Freeport only gets 3 stars due to the Segway excursion and friendliness of the people. (Not the vendors, see below) Try to avoid the shopping. Vendors are pushy and kinda rude.

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5
Hurricane Dorian spoiled our plans for a beach day. Unfortunately, NCL was forced to cancel this port stop to avoid the storm.

Disembarkation

1 out of 5
Hurricane Dorian caused some schedule changes and shortened our trip. We understand NCL doesn't control the weather or the decision to close the port of Miami early, but the entire process seemed very tedious and disorganized. There were a LOT of passengers complaining about the delays, lineups and poor communication. Staff didn't seem too happy either. Certainly there has to be a more efficient "Plan 'B'".
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